Sales Operations & Salesforce CPQ Specialist

Fpsinc; Pasig; On-site; PHP 360,000 - 540,000; Full time

Job summary

Full Potential Solutions (FPS) seeks a Sales Ops Administrator to manage quotes, process orders, and coordinate payments in Salesforce. You will work with Sales Ops and Biz Ops teams to ensure accurate data, timely communications, and efficient workflow within a dynamic, globally spread organization.

Ideal candidates bring 1–2 years of Salesforce/CRM experience, CPQ knowledge, and strong Excel data analysis skills, with a proactive approach to process improvements and collaboration across

Qualifications

• 1–2 years Salesforce/CRM data entry and customer support in a BPO environment.
• Hands-on experience with Salesforce CPQ (Configure, Price, Quote).
• Experience in operations, sales support, or marketing operations, especially with Salesforce, is advantageous.
• Familiarity with other CRM systems beyond Salesforce is a plus.
• Must be of legal employment age, at least 18 years old.
• Completion of at least 2 years in College or graduation from Senior High School or equivalent.

Responsibilities

• Quote Management: Develop and validate quotes in Salesforce, ensuring data accuracy.
• Customer Communication: Deliver renewal quotes to customers via standardized email templates promptly.
• Order Processing: Process customer purchase orders in Salesforce efficiently.
• Payment Coordination: Manage credit card payment processes by sending payment links.
• Cross-Functional Liaison: Collaborate with Sales Ops and Biz Ops teams to fulfill tasks.

Skills

Customer service

Data accuracy

Collaboration

Data analysis

Teamwork

Mathematical calculations

Process improvement

Education

Two-year college education

Senior High School or equivalent

Tools

Salesforce

Salesforce CPQ

Microsoft Excel

Job description

Full Potential Solutions (FPS) seeks a Sales Ops Administrator to manage quotes, process orders, and coordinate payments in Salesforce. You will work with Sales Ops and Biz Ops teams to ensure accurate data, timely communications, and efficient workflow within a dynamic, globally spread organization.

Ideal candidates bring 1–2 years of Salesforce/CRM experience, CPQ knowledge, and strong Excel data analysis skills, with a proactive approach to process improvements and collaboration across