Sales Operations & CPQ Specialist

Full Potential Solutions, Inc.; Pasig; On-site; PHP 300,000 - 480,000; Full time

Job summary

Full Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions company with global operations including Manila, Philippines. FPS is seeking a Sales Ops Administrator to support quote management, renewal quotes, order processing, and customer communications from our Manila office.

The role emphasizes data accuracy, timely communication, and collaboration with Sales Ops and Biz Ops teams.

Qualifications

• Experience in Salesforce or CRM data entry within a BPO environment.
• Hands-on experience with Salesforce CPQ for data management.

Responsibilities

• Quote Management: Develop and validate quotes in Salesforce, ensuring all relevant data is accurate and comprehensive.
• Customer Communication: Deliver renewal quotes to customers via standardized email templates in a timely manner.
• Order Processing: Process customer purchase orders in Salesforce efficiently.
• Payment Coordination: Manage credit card payment processes by sending customers the necessary payment links.
• Cross-Functional Liaison: Collaborate seamlessly with the Sales Ops and Biz Ops teams to fulfill tasks.

Skills

Communication

Data accuracy

Process refinement

Adaptability

Problem solving

Team collaboration

Data analysis

Education

2 years college or equivalent

Tools

Salesforce CPQ

Microsoft Excel

CRM systems

Job description

Full Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions company with global operations including Manila, Philippines. FPS is seeking a Sales Ops Administrator to support quote management, renewal quotes, order processing, and customer communications from our Manila office.

The role emphasizes data accuracy, timely communication, and collaboration with Sales Ops and Biz Ops teams.