Sales Operations Analyst

IQVIA; Taguig; On-site; PHP 420,000 - 640,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

IQVIA is seeking a Sales Operations Analyst to support internal Sales Teams and Account Managers within the Go To Market Partnership Center. This hybrid role requires monthly office visits and night shift coordination to ensure accurate lead-to-order management.

The ideal candidate has a bachelor’s degree, 2–3 years in sales support, strong Excel skills, and experience with CRM systems. You will collaborate across Finance, Contracts, and Sales to drive timely pricing, project setup, and pipeline

Qualifications

• Bachelor’s degree required.
• 2–3 years experience in sales support or customer service preferred.
• Strong Excel knowledge required.
• Experience with CRM systems (SFDC or similar) is a plus.
• Ability to work in a hybrid environment with monthly office visits.

Responsibilities

• Manage Salesforce opportunities from Pipeline to Close, update stages, forecast, and pricing documents.
• Prepare templates for Statements of Work and initial contract submissions.
• Coordinate PSA platform activities including resource hours and budgets.
• Attend pipeline calls and update Salesforce and PSA post-meeting.
• Coordinate across Business Leads, Contracting, Finance, and Sales to ensure smooth opportunities flow.
• Maintain up-to-date document repository and support ad-hoc projects.

Skills

Detail oriented

Strong communication

Cross-functional collaboration

Education

Bachelor’s Degree

Tools

Excel

Microsoft 365

SFDC / CRM

SAP

Job description

Hybrid role: Office visit is required once a month

Night Shift: 9 pm to 6 am

Sales Operations Analysts in the Go To Market Partnership Center are responsible for the operational support of internal Sales Teams, Account Managers & Principals to ensure successful Lead to Order opportunity management throughout the sales cadence process.

This role calls for proactive, detail-focused professionals with exceptional communication skills, capable of engaging effectively across all levels of the organization. Ideal candidates thrive on solving complex problems, excel in fostering cross-team collaboration, and are driven to deliver impactful results.

Essential Functions

• Management of Salesforce (SFDC) opportunities from Pipeline to Close. Includes: Updating of Stages and Forecast Category, Adding/Updating of Products and Revenue Allocation, producing pricing support documents, and processing deals with finance.
• Assisting in preparing templates for Statements of Work and initial Contract submissions.
• Coordination of Professional Services Automation (PSA) platform. Includes: Coordinating Pricing Assistants for Resource Hours and Budgets, Creating Projects and Assigning Principals in Charge and Project Managers.
• Attend pipeline calls/ team meetings with internal clients as requested and perform Salesforce and PSA updates post-call.
• Cross functional Team coordination (Business Leads, Contracting, Finance, Sales, etc.) to ensure smooth processing of opportunities.
• Continuous, pro-active coordination with internal client contacts and business personnel, to foster and maintain relationships.
• Maintain the team’s document repository making sure information are up to date.
• Accomplish other Ad-Hoc tasks, business initiatives and special projects as needed.
• Help in strategic planning and analysis with Account Managers/PICs as needed.

Qualifications

• Bachelor’s Degree
• 2-3 years of experience in sales support and customer service
• Finance/Sales Operations/Customer Relationship Management background is preferred
• Strong Excel knowledge
• Preferrable with experience of Microsoft 365 applications (Outlook, Teams, SharePoint, etc.)
• SAP and SFDC or any other CRM system knowledge is a benefit
• Strong team player and accepts coaching opportunities positively
• Flexibility and willingness to join a dynamic and fast-paced working environment

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.