Sales Operation - Branch Head Feliz

Nails Glow- Head Office; Pasig; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

Nails Glow- Head Office in the Philippines is seeking a Sales Operations Branch Head to lead the branch's performance, oversee daily operations, and ensure profitable operations. You will drive sales, manage inventory and cash, coach staff, and collaborate with Head Office to meet targets.

The role requires a business degree and 2–3 years in sales or branch management, with a focus on leadership and customer service.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Management, or related field.
• 2–3 years in sales, retail, branch ops, or supervisory roles.
• Proven ability to meet sales targets and run branch operations.
• Strong leadership, communication, customer service, and problem solving.
• Knowledge of inventory, cash handling, and basic reporting.
• Proficient with Microsoft Office or relevant sales systems.
• Willing to work weekends/holidays or shifting schedules.

Responsibilities

• Develop and execute strategies to achieve monthly and annual sales targets.
• Monitor daily, weekly, and monthly sales performance and identify improvements.
• Drive customer acquisition, retention, and sales growth within the branch.
• Oversee day-to-day operations of the branch.
• Lead, supervise, and coach branch employees to achieve objectives.
• Monitor inventory levels, movement, and accuracy.
• Ensure proper handling, recording, and safeguarding of branch sales and collections.
• Ensure excellent customer service and proper handling of customer concerns.
• Ensure strict compliance with company policies, procedures, and standards.
• Submit accurate and timely branch reports on sales, inventory, attendance, cash, and operations.

Skills

Leadership

Communication

Customer service

Problem solving

Team coaching

Sales performance monitoring

Inventory management

Cash handling

Education

Bachelor's degree in Business Administration, Marketing, Management, or related field

Job description

About the role

The Sales Operations Branch Head is responsible for the overall management and performance of the branch, ensuring achievement of sales targets, efficient daily operations, excellent customer service, proper inventory and cash management, and compliance with company policies and procedures. The position leads and supervises branch personnel while coordinating with Head Office and other departments to ensure smooth and profitable branch operations.

Key responsibilities

• Develop and execute strategies to achieve monthly and annual sales targets

• Monitor daily, weekly, and monthly sales performance and identify areas for improvement

• Drive customer acquisition, retention, and sales growth within the assigned branch

• Oversee the day-to-day operations of the branch

• Lead, supervise, and coach branch employees to achieve individual and branch objectives

• Monitor inventory levels, movement, and accuracy

• Ensure proper handling, recording, and safeguarding of branch sales and collections

• Ensure delivery of excellent customer service and proper handling of customer concerns

• Ensure strict compliance with company policies, procedures, and operational standards

• Submit accurate and timely branch reports, including sales, inventory, attendance, cash, and operational reports

About you

• Bachelor's degree in Business Administration, Marketing, Management, or a related field

• At least 2–3 years of experience in sales, retail, branch operations, or supervisory/management roles

• Proven experience in achieving sales targets and managing branch operations

• Strong leadership, communication, customer service, and problem-solving skills

• Knowledge of inventory, cash handling, sales monitoring, and basic business reporting

• Proficient in Microsoft Office or relevant sales/operations systems

• Willing to work on weekends, holidays, or shifting schedules as required by business operations