Branch Operations Head

MOTORJOY DEPOT INC.; Davao del Sur; On-site; PHP 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Additional leave

Company events

Health insurance

Life insurance

Opportunities for promotion

Paid training

Promotion to permanent employee

Job summary

MOTORJOY DEPOT INC. in the Philippines is seeking a Branch Operations Head to oversee daily branch operations, sales performance, and profitability.

You will lead staff, ensure quality customer service, manage inventory, and drive achievement of financial targets within company policies. Ideal candidates hold a Bachelor's degree in Business Administration and 2–3+ years in branch operations or business management, with strong leadership, analytics, and a customer-focused mindset to fuel growth

Qualifications

• Bachelor's degree in Business Administration, Management, or related field.
• 2–3+ years of experience in branch operations, sales, or business management.
• Strong background in business development, financial management, and operational oversight.
• Proven leadership and team management skills.
• Excellent communication, problem-solving, and decision-making abilities.
• Strong ability to analyze data, implement process improvements, and drive operational excellence.
• Customer-focused mindset with a passion for delivering exceptional service.

Responsibilities

• Supervise and oversee the day-to-day operations of the branch, ensuring smooth workflow and operational efficiency
• Implement and enforce company policies, standard operating procedures (SOPs), and compliance regulations
• Monitor and analyze branch KPIs, sales performance, and operational effectiveness
• Ensure optimal inventory management, stock levels, and cost control
• Develop and execute sales strategies to achieve revenue targets and business growth
• Identify and capitalize on new market opportunities and customer needs
• Build and maintain strong relationships with clients, partners, and stakeholders
• Lead, train, and motivate branch staff to achieve high performance and productivity
• Ensure excellent customer service standards to enhance customer satisfaction and retention
• Manage branch financials, including budgeting, expense control, and profitability analysis

Skills

Leadership

Communication

Data analysis

Problem-solving

Decision-making

Customer focus

Education

Bachelor's degree in Business Administration

Job description

About the role

The Branch Operations Head is responsible for overseeing the overall operations, sales performance, and profitability of the branch. This role involves managing branch staff, customer service, inventory, and financial targets while ensuring compliance with company policies and operational excellence.

Key responsibilities

• Supervise and oversee the day-to-day operations of the branch, ensuring smooth workflow and operational efficiency

• Implement and enforce company policies, standard operating procedures (SOPs), and compliance regulations

• Monitor and analyze branch KPIs, sales performance, and operational effectiveness

• Ensure optimal inventory management, stock levels, and cost control

• Develop and execute sales strategies to achieve revenue targets and business growth

• Identify and capitalize on new market opportunities and customer needs

• Build and maintain strong relationships with clients, partners, and stakeholders

• Lead, train, and motivate branch staff to achieve high performance and productivity

• Ensure excellent customer service standards to enhance customer satisfaction and retention

• Manage branch financials, including budgeting, expense control, and profitability analysis

About you

• Bachelor's degree in Business Administration, Management, or a related field

• 2-3+ years of experience in branch operations, sales, or business management

• Strong background in business development, financial management, and operational oversight

• Proven leadership and team management skills

• Excellent communication, problem-solving, and decision-making abilities

• Strong ability to analyze data, implement process improvements, and drive operational excellence

• Customer-focused mindset with a passion for delivering exceptional service

Benefits

• Additional leave

• Company events

• Health insurance

• Life insurance

• Opportunities for promotion

• Paid training

• Promotion to permanent employee