Sales Executives – Catering & Events

Mandarin Oriental Hotel Group Limited; Manila; On-site; PHP 480,000 - 700,000; Full time

Benefits offered by this job

MOstay program

Learning & Development programs

Health benefits

Job summary

Mandarin Oriental, Makati advertises a Sales Executive – Catering & Events role to support pre-opening catering and events sales, driving revenue and building the market presence for Manila’s upcoming luxury hotel.

The role handles inquiries, coordinates proposals and contracts with the Sales Manager, maintains client communications, and participates in site inspections and client briefings to ensure memorable events reflecting Mandarin Oriental’s legendary service.

Qualifications

• Bachelor’s degree in Hospitality Management, Tourism, Business, Marketing, or a related field preferred.
• Minimum 1–3 years of experience in sales, catering & events, or hospitality-related roles.
• Luxury hotel or international brand exposure is an advantage.
• Knowledge of local events or corporate market is desirable.
• Sales-oriented mindset with willingness to learn and grow.
• Customer-focused with a passion for service excellence.

Responsibilities

• Support pre-opening catering and events sales activities, including database building, collateral preparation, and familiarization activities.
• Handle incoming catering and events inquiries and assist in converting leads into confirmed business.
• Prepare proposals, quotations, contracts, and event details in coordination with the Sales Manager.
• Maintain clear communication with clients and ensure accurate handover of event information to operations teams.
• Assist with site inspections, client meetings, pre-event briefings, and selected event executions.
• Build and maintain client relationships to support repeat business and referrals.
• Conduct post-event follow-ups and update sales records and CRM systems.
• Uphold Mandarin Oriental brand standards, service excellence, and professional conduct at all times.

Skills

Sales experience

Hospitality

Customer service

CRM systems

Education

Bachelor’s degree in Hospitality Management, Tourism, Business, Marketing, or related field

Tools

CRM systems

Job description

Are you a master of craft?Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award‑winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought‑after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting‑edge of luxury experiences.

Mandarin Oriental, Makati is an upcoming 5-star luxury hotel set within the lush Ayala Triangle Gardens, at the prestigious corner of Paseo de Roxas and Makati Avenue. Scheduled to open in 2026, this landmark development will feature 276 elegantly appointed guestrooms and suites, offering a refined blend of contemporary design and timeless sophistication. Guests will enjoy an exceptional array of world‑class amenities, including a curated selection of restaurants, a stylish bar, a serene pool area, and the brand’s signature spa. Designed to be a sanctuary in the heart of the city, the hotel promises an elevated experience for both leisure and business travelers seeking comfort, excellence, and distinction in Manila.

The Role

The Sales Executive – Catering & Events supports the Catering & Events Sales team in driving revenue and building the market presence of Mandarin Oriental, Makati during its opening phase. This role is responsible for handling inquiries, coordinating event details, supporting client relationships, and contributing to the delivery of memorable, high‑quality events that reflect Mandarin Oriental's legendary service. This position is ideal for sales‑driven hospitality professionals eager to grow their careers within a world‑class luxury hotel brand.

Key Responsibilities

• Support pre-opening catering and events sales activities, including database building, collateral preparation, and familiarization activities.
• Handle incoming catering and events inquiries and assist in converting leads into confirmed business.
• Prepare proposals, quotations, contracts, and event details in coordination with the Sales Manager.
• Maintain clear communication with clients and ensure accurate handover of event information to operations teams.
• Assist with site inspections, client meetings, pre‑event briefings, and selected event executions.
• Build and maintain client relationships to support repeat business and referrals.
• Conduct post‑event follow‑ups and update sales records and CRM systems.
• Uphold Mandarin Oriental brand standards, service excellence, and professional conduct at all times.

Qualifications & Success Profile

• Bachelor’s degree in Hospitality Management, Tourism, Business, Marketing, or a related field preferred.
• Minimum 1–3 years of experience in sales, catering & events, or hospitality‑related roles.
• Luxury hotel or international brand exposure is an advantage.
• Knowledge of local events or corporate market is desirable.
• Sales‑oriented mindset with willingness to learn and grow.
• Customer‑focused with a passion for service excellence.

Why Join Us?

Mandarin Oriental offers a world‑class environment where your expertise, creativity, and leadership will shape the legacy of our return to Manila. You will be part of a dynamic preopening team committed to excellence, innovation, and authentic Asian hospitality.

Our commitment to you:

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work‑life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

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