Sales Development Representative - API KAM Supporting

Vonage; Mexico; On-site; PHP 1,270,738 - 2,117,898; Full time

Benefits offered by this job

Medical Insurance

Group Life Insurance

Meal Card (Pluxee Tienda Card)

Ericsson Care Line

Job summary

Vonage is hiring a Sales Development Representative to join our global API and cloud communications team. This fully remote role is based in Mexico and focuses on identifying and qualifying Enterprise opportunities and scheduling meetings for Account Managers.

Prospect via phone, email, and LinkedIn, conduct outbound outreach, and maintain meticulous CRM notes as you help shape our go-to-market strategies. Ideal candidates have 2+ years in B2B software sales, strong English, and a collaborative,

Qualifications

• 2+ years of Sales Development/lead generation in B2B software.
• Professional English speaking and writing.
• Strong cold calling and personalized email creation.
• Self-motivated and organized with minimal supervision.
• Experience with CRM and sales tools (Salesforce, Gong, Outreach).
• Outbound experience with Enterprise/K=Accounts (1K+ employees).
• Familiarity with CPaaS, telecom, and multi-product suites.
• Collaborative team player with fast-paced work style.

Responsibilities

• Perform outbound prospecting and contact potential clients via phone/video, email, and social channels.
• Discover new leads through internet research and social listening (LinkedIn, Navigator).
• Qualify customers based on knowledge of Vonage API platform.
• Maintain meticulous notes in the CRM and schedule qualified meetings.
• Collaborate with marketing, account managers, and sales leadership to optimize performance.
• Hit monthly targets for qualified appointments and new opportunities.
• Develop territory plans with Account Managers for assigned geographies.
• Maintain strong product knowledge of Vonage API suites.
• Support API marketing efforts in campaigns and activities.

Skills

Sales Development

Lead generation

B2B sales

English

Cold calling

Email outreach

CRM (Salesforce)

Gong

LinkedIn

Outreach

ZoomInfo

Gen AI Tools

6sense

Enterprise Accounts

CPaaS

Tools

Salesforce

Gong

LinkedIn

LinkedIn Navigator

Outreach

ZoomInfo

Gen AI Tools

6sense

Job description

Work from Home - Mexico

Join Vonage and help us innovate cloud communications for businesses worldwide!

Vonage Communications APIs:

As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferred schedule and channel— including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.

Why this role matters:

As a Sales Development Representative you will be responsible for creating, identifying, and qualifying new Enterprise sales opportunities. Your final goal will be to schedule meetings with qualified prospects, and pass them onto our Key Accounts Sales counterparts.

You will be the very first point of contact a potential customer will have with Vonage API and play a vital role not only in generating sales pipeline, but helping us refine sales and marketing strategy based on your interactions and successes with prospects.

There are tremendous growth opportunities within this position and team; you will have a chance to learn and develop skills on B2B technology sales and marketing and more. We are growing rapidly and we expect our SDRs to grow to more senior positions across the organization as we gain experience and achieve higher levels of performance.

Your key responsibilities:

• Perform outbound prospecting activities, and contact potential clients through phone/video calls, emails, LinkedIn or other channels
• Discover new leads through creative internet research and social media monitoring/messaging, using LinkedIn Navigator and other sales tools
• Qualify customers based on a thorough knowledge of Vonage API platform products
• Keep meticulous and detailed notes updated in our CRM system
• Schedule qualified meetings and demos for our Account Managers
• Collaborate with marketing, account managers, and sales leadership to optimize performance
• Achieve monthly targets number of qualified Appointments & new sales Opportunities
• Develop and maintain territory plan with Account Managers from your assigned geography
• Have strong working product knowledge of Vonage’s API product suites
• Support Vonage API marketing efforts by assisting in online and other marketing campaigns

What you’ll bring:

Required:

• 2+ years of Sales Development / Lead generation and or sales experience in B2B environments, especially in the software industry
• Ability to speak and write English at a professional level
• Strong Cold calling and Personalized email creation experience
• Self Motivated and Self Organized with the ability to make things happen without supervision or tight control
• Salesforce, Gong, LinkedIn, LinkedIn Sales Nav, Sales engagement tools (like Gong Engage and Outreach), zoominfo, Gen AI Tools, and 6sense experience
• Enterprise/Key Accounts (1K+ Employees) Outbound experience
• Experience with CPaaS, Telecommunications, and/or multi-product suites
• Highly collaborative mindset who is a team player - our success is together, not alone.
• Willingness to talk on the phone and on video with prospects
• Ability to work at a fast pace to have as many meaningful interactions with prospects as possible each day
• Goal-oriented mindset
• Creativity around new ideas to help the team be successful

Where you will work:

This position offers a fully remote work arrangement based out of Mexico.

Legal authorization to work in Mexico is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening.

• Medical Insurance
• Group Life Insurance
• Meal Card (Pluxee Tienda Card)
• Ericsson Care Line
• Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process.

This is a salaried role and would be part of our Commission Compensation structure. The overall compensation would be based on a 70/30 split.

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.