Sales Development Representative - API/CPaaS (NwPS)

Vonage; Mexico; On-site; PHP 1,058,949 - 1,482,528; Full time

Benefits offered by this job

Medical Insurance

Group Life Insurance

Meal Card

Ericsson Care Line

Additional benefits discussed with the

Job summary

Vonage in Mexico is seeking a Sales Development Representative to identify and qualify new sales opportunities in the Network Powered Solutions space. You will be the first point of contact for potential customers and help build a robust sales pipeline.

This fully remote role from Mexico requires legal work authorization. You will develop territory plans, conduct outbound outreach via calls, emails and social channels, and collaborate with marketing and account teams to achieve monthly targets

Qualifications

• 2+ years of Sales Development/Lead generation or sales experience in B2B environments, especially software.
• Professional English speaking and writing skills.
• Strong cold-calling, video-call, and personalized email experience.
• Self-motivated with territory ownership and creative outreach.
• CRM and LinkedIn experience; training on tech stack provided.

Responsibilities

• Perform outbound prospecting via phone, video calls, emails, LinkedIn, and other channels.
• Identify and qualify new leads, build a strong sales pipeline.
• Develop deep understanding of the U.S. Network Powered Solutions market.
• Maintain detailed notes in the CRM system.
• Articulate Vonage’s API portfolio and value for operators and service providers.
• Schedule qualified meetings and demos for Account Managers.
• Collaborate with marketing, account managers, and sales leadership to optimize performance.
• Achieve monthly targets for qualified opportunities.

Skills

Lead generation

B2B sales

English communication

CRM proficiency

LinkedIn outreach

Outbound prospecting

Territory ownership

Fast-paced outreach

Goal oriented

Creative prospecting

Tools

Salesforce

Gong

LinkedIn Sales Navigator

ZoomInfo

Lusha

Gen AI tools

Job description

Work from Home – Mexico

Join Vonage and help us innovate cloud communications for businesses worldwide!

As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. Vonage API solutions enable organizations to build custom omnichannel communications structures, allowing them to reach and engage customers on their preferred schedules and channels—including voice, video, and messaging.

Why this role matters

As a Sales Development Representative, you will be responsible for creating, identifying, and qualifying new sales opportunities in the Network Powered Solutions vertical. You will be a key driver of Vonage’s growth by identifying, engaging, and qualifying new business opportunities within the Telecom Ecosystem (mobile network operators, virtual network operators, internet service providers, and regional service providers). You will be the very first point of contact for potential customers and play a vital role in generating sales pipeline and refining our sales and marketing strategy.

Your key responsibilities

• Perform outbound prospecting activities and contact potential clients through phone/video calls, emails, LinkedIn, or other channels
• Discover new leads through creative internet research and social media monitoring/messaging, using LinkedIn Navigator and other sales tools
• Develop a deep understanding of the U.S. Network Powered Solutions market, including key players, buying cycles, technical terminology, and competitive dynamics
• Keep meticulous and detailed notes updated in our CRM system
• Articulate Vonage’s API portfolio (SMS/messages, Voice, Video, Authentication) and the differentiated value it delivers to network operators and service providers
• Schedule qualified meetings and demos for our Account Managers
• Collaborate with marketing, account managers, and sales leadership to optimize performance
• Achieve monthly targets for the number of qualified appointments and new sales opportunities
• Develop and maintain a territory plan with Account Managers from your assigned geography
• Have strong working product knowledge of Vonage’s API product suites
• Support Vonage API marketing efforts by assisting in online and other marketing campaigns

What you’ll bring: Required

• 2+ years of Sales Development/Lead generation or sales experience in B2B environments, especially in the software industry
• Ability to speak and write in English at a professional level
• Strong cold‑calling, video‑call, and personalized email creation experience
• Self‑motivated and self‑organized: you take ownership of your territory and bring creative, research‑driven thinking to every outreach
• CRM and LinkedIn experience required; you will be trained on our tech stack: Salesforce, Gong, Gong Engage, LinkedIn Sales Navigator, ZoomInfo, Lusha and Gen AI tools
• Outbound experience targeting network operators, wholesale carriers, and/or telecom providers
• Prior exposure to CPaaS, cloud communications, or API‑based solutions
• Familiarity with A2P SMS, SIP trunking, or wholesale voice routing concepts
• Highly collaborative mindset who is a team player – our success is together, not alone
• Ability to work at a fast pace to have as many meaningful interactions with prospects as possible each day
• Goal‑oriented mindset
• Creativity around new ideas to help the team be successful

Where you will work

This position offers a fully remote work arrangement based out of Mexico. Legal authorization to work in Mexico is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening.

Benefits

• Medical Insurance
• Group Life Insurance
• Meal Card (Pluxee Tienda Card)
• Ericsson Care Line
• Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process.

This is a salaried role and would be part of our commission compensation structure. The overall compensation would be based on a 70/30 split.

There’s no perfect candidate. You don’t need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you’re passionate about what you could achieve at Vonage, we’d love to hear from you.

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