Sales Development Officer - Top Accounts

Firefly Electric and Lighting Corporation; Cebu City; On-site; PHP 360,000 - 480,000; Full time

Job summary

Firefly Electric and Lighting Corporation (FELCO) is seeking a Sales Development Officer for Top Accounts in Cebu to drive growth by executing account development strategies. The role focuses on understanding customer needs, delivering timely service, and building strong relationships with distributors and top accounts.

Travel to field locations is required. Ideal candidates have a bachelor’s degree, 3+ years FMCG experience, and strong negotiation and interpersonal skills to meet collection

Qualifications

• Bachelor’s degree in any field, preferably in a business-related course.
• Proficiency in negotiation and product selling.
• At least 3 years of relevant FMCG experience.
• Strong interpersonal, communication, and negotiation skills.
• Willingness to travel and conduct fieldwork.

Responsibilities

• Generate leads and serve as the primary point of contact for top-account inquiries and concerns.
• Cultivate and sustain strong business relationships with distributors and top accounts, ensuring a seamless customer experience and contributing to sales growth.
• Achieve collection goals for active accounts and resolve outstanding balances from inactive accounts while adhering to company policies and industry standards.
• Implement promotional strategies within the assigned customer base to promote FELCO products to potential clients.
• Collaborate with internal teams to promptly address invoicing, collection, and delivery concerns.

Skills

Negotiation

Product selling

Interpersonal communication

Travel willingness

Education

Bachelor’s degree

Job description

About the Role

Location: Cebu (South)
Role Type: Full-time
Department: Commercial – Sales General Trade
Reporting to: Regional Sales Manager

The Sales Development Officer for Top Accounts drives growth and profitability by executing account development strategies within the assigned territory. This role requires a deep understanding of customer needs to ensure high satisfaction levels while delivering exceptional and timely service to both internal and external clients, facilitating smooth transactional processes, and cultivating strong business relationships.

Other responsibilities include:

• Generate leads and serve as the primary point of contact for top-account customer inquiries and concerns.
• Cultivate and sustain strong business relationships with distributors and top accounts, ensuring a seamless customer experience and contributing to sales growth.
• Achieve collection goals for active accounts and efficiently resolve outstanding balances from inactive accounts while adhering to company policies and industry standards.
• Implement promotional strategies within the assigned customer base to promote FELCO products to potential clients.
• Collaborate with internal teams to promptly address invoicing, collection, and delivery concerns.

To succeed and grow in this role, you will be required to meet the following qualifications:

• Bachelor’s degree in any field, preferably in a business-related course.

• Proficiency in negotiation and product selling.

• At least 3 (three) years of relevant experience, preferably in the fast-moving consumer goods (FMCG) industry.

• Good interpersonal, communication, and negotiation skills.

• Willingness to travel and conduct fieldwork.
  

About FELCO

Firefly Electric and Lighting Corporation (FELCO) started in 2001 with a simple goal: to make quality lighting and electrical products available and affordable for every Filipino. From homes to businesses, we continue to offer practical solutions that help power everyday life.

Our brands Firefly, ROYU, ECOlum, Herks, and Xpert are each designed to bring comfort, safety, and convenience into Filipino homes. Alongside our own brands, we partner with respected global names such as CHiNT, ABB, and DCK, giving our customers access to a wide range of everyday and specialized solutions.

We work closely with designers, engineers, contractors, retailers, institutions, and developers, building partnerships that help us understand real needs and respond with the right solutions.