Job Description
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
Duties and Responsibilities
- Retail Systems Management: Supporting POS (Point-of-Sale) systems like Shopify, Square, or Lightspeed.
- Inventory Control: Utilizing barcode scanners and RFID tech for tracking inventory levels, minimizing stock inaccuracies.
- Technical Support: Providing troubleshooting for store hardware, Wi‑Fi networks, and software, including SaaS platforms.
- Data Analytics: Leveraging AI, machine learning, and CRM tools to analyze customer behavior and sales data to improve performance.
- Customer Engagement: Integrating digital solutions that personalize the shopping journey and accelerate checkout.
- Training Development: Can provide continuous coaching and monitoring of performance, can conduct large‑scale training and produce training plan.
Minimum Requirements (Qualifications required for the position)
- Education: Bachelor’s Degree in Business Administration or any related course
- Experience: Proven experience in retail, Mall and department store, handling tech gadget or solar related product.
- Skills: Strong leadership, proficient in project management software, and excellent communication skills.
- Proficiency with retail software (SaaS) and hardware.
- Analytical skills to interpret sales and inventory data.
- Strong interpersonal skills to train staff on new technologies.
- Knowledge of e‑commerce and omnichannel solutions.