Sales Consultant (Davao)

Power Mac Center; Davao City; In loco; PHP 201.000 - 290.000; Tempo pieno

Descrizione del lavoro

Power Mac Center is seeking a Sales Consultant in Davao City to promote and sell our products and services while delivering an excellent customer experience. You will understand customer needs, provide product recommendations, meet sales targets, and assist with basic software concerns.

The role emphasizes strong communication, product knowledge of macOS and iOS, and a customer-focused approach in a fast-paced retail environment.

Competenze

• Strong communication and interpersonal skills.
• Good sales, negotiation, and customer service skills.
• Analytical and problem-solving abilities.
• Able to work in a fast-paced, customer-focused environment.
• Willing to learn and develop knowledge of technology products, particularly Apple products and ecosystem.
• Previous retail or sales experience is an advantage.

Mansioni

• Promote and sell products and services while achieving assigned sales targets.
• Execute sales strategies and initiatives to maximize sales opportunities.
• Demonstrate product features, specifications, pricing, availability, and proper usage.
• Provide excellent customer service by addressing inquiries, concerns, complaints, and requests.
• Provide on-site support for basic software-related concerns and assist in resolving product issues.
• Explain store guidelines, warranty policies, and post-sales procedures to customers.
• Develop a strong understanding of macOS, iOS, and Apple products, including product upgrades and requirements.
• Identify recurring customer or technical concerns and help document solutions and processes.
• Coordinate with relevant teams in addressing escalated technical or product concerns.
• Handle phone inquiries and prepare product quotations when required.
• Maintain a professional and welcoming customer experience at all times.

Conoscenze

Communication skills

Sales skills

Customer service

Analytical thinking

Problem solving

Formazione

College level or graduate in Business/Sales/Marketing/IT/Service

Descrizione del lavoro

Job Summary

We are looking for a Sales Consultant who will promote and sell our products and services while delivering an excellent customer experience. The role involves understanding customer needs, providing product recommendations, achieving sales targets, and assisting customers with product and basic technical concerns.

Key Responsibilities

• Promote and sell products and services while achieving assigned sales targets.
• Execute sales strategies and initiatives to maximize sales opportunities.
• Demonstrate product features, specifications, pricing, availability, and proper usage.
• Provide excellent customer service by addressing inquiries, concerns, complaints, and requests.
• Provide on-site support for basic software-related concerns and assist in resolving product issues.
• Explain store guidelines, warranty policies, and post-sales procedures to customers.
• Develop a strong understanding of macOS, iOS, and Apple products, including product upgrades and requirements.
• Identify recurring customer or technical concerns and help document solutions and processes.
• Coordinate with relevant teams in addressing escalated technical or product concerns.
• Handle phone inquiries and prepare product quotations when required.
• Maintain a professional and welcoming customer experience at all times.

Qualifications

• College level or graduate of any Business, Sales, Marketing, IT, or Service-related course.
• Strong communication and interpersonal skills.
• Good sales, negotiation, and customer service skills.
• Analytical and problem-solving abilities.
• Comfortable working in a fast-paced, customer-focused environment.
• Flexible, proactive, and detail-oriented.
• Willing to learn and develop knowledge of technology products, particularly Apple products and ecosystem.
• Previous retail or sales experience is an advantage.

Location

• Abreeza Mall
• SM Lanang
• Sta. Lucia Mall
• Gaisano Mall Davao
• Gaisano Mall Toril