Sales Audit Analyst

ibex; Davao City; On-site; PHP 360,000 - 480,000; Full time

Job summary

ibex in the Philippines is seeking a detail-driven Sales Audit Operations professional to monitor POS_LOG data, identify issues, and validate transaction completeness across multiple stores and registers.

You will extract and analyze information from databases and reporting systems, maintain daily processing queues, and collaborate with IT, Finance, and Store Operations to resolve discrepancies and support period-end close activities.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, Information Systems, or related field preferred.
• 2+ years of experience in sales audit, retail accounting, finance operations, cash reconciliation, or related area.
• Experience working with retail POS systems and sales audit applications.
• Proficiency in Microsoft Excel and data analysis.
• Strong attention to detail and analytical problem-solving skills.

Responsibilities

• Monitor and identify store POS_LOG file issues and missing transaction data.
• Extract and analyze sales audit information from database and reporting systems.
• Validate completeness of store sales transactions and audit data.
• Maintain daily oversight of sales audit processing queues and prioritize exceptions.
• Investigate stores with missing POS_LOG full files.
• Create and manage IT Help Desk incident tickets for sales audit exceptions.
• Partner with IT and business teams to resolve sales transaction and data transmission issues.
• Track and follow up on open issues until resolution is achieved.
• Review cash balancing totals and identify tender variances by store and register.
• Compare cash-out amounts against reported tender amounts across payment methods.
• Balance registers and resolve discrepancies within the sales audit system.
• Ensure stores are accurately processed and moved to accepted status after reconciliation.
• Adhere to established controls and processing restrictions for unresolved POS_LOG issues.
• Process sales audit transactions for large volumes of retail locations and registers.
• Complete daily audit activities within designated processing windows.
• Communicate trends, recurring issues, and operational risks to management.
• Monitor stores with processing delays and ensure timely resolution.

Skills

Microsoft Excel

Data analysis

Attention to detail

Analytical problem-solving

Education

Bachelor's degree in Accounting/Finance/Business/Information Systems or related field

Tools

JDA/Blue Yonder Sales Audit

Access databases

Data extraction tools

Ticket management systems

Job description

Sales Audit Operations

• Monitor and identify store POS_LOG file issues and missing transaction data.
• Extract and analyze sales audit information from database and reporting systems.
• Validate completeness of store sales transactions and audit data.
• Maintain daily oversight of sales audit processing queues and prioritize exceptions.

Issue Resolution & System Support

• Investigate stores with missing POS_LOG full files.
• Create and manage IT Help Desk incident tickets for sales audit exceptions.
• Partner with IT and business teams to resolve sales transaction and data transmission issues.
• Track and follow up on open issues until resolution is achieved.

Sales Audit Reconciliation

• Review cash balancing totals and identify tender variances by store and register.
• Compare cash-out amounts against reported tender amounts across payment methods.
• Balance registers and resolve discrepancies within the sales audit system.
• Ensure stores are accurately processed and moved to accepted status after reconciliation.
• Adhere to established controls and processing restrictions for unresolved POS_LOG issues.

Store and Register Processing

• Process sales audit transactions for large volumes of retail locations and registers.
• Complete daily audit activities within designated processing windows.
• Communicate trends, recurring issues, and operational risks to management. Monitor stores with processing delays and ensure timely resolution.

iPad Store Processing

• Identify and monitor iPad stores requiring additional audit processing.
• Recalculate report totals and review variances for affected locations.
• Force complete and manually advance stores when required.
• Verify final status and accuracy of processed locations.

Compliance & Reporting

• Maintain compliance with company audit controls and financial policies.
• Document audit exceptions and resolutions.
• Support period-end close activities and post-close cleanup processes.
• Support continuous improvement initiatives within the sales audit function.

Responsibilities

Preferred Qualifications

• Experience with JDA/Blue Yonder Sales Audit systems.
• Experience with retail store operations and cash management processes.
• Familiarity with Access databases, data extraction tools, and ticket management systems.
• Knowledge of retail financial controls and reconciliation practices.

Key Competencies

• Analytical Thinking
• Financial Reconciliation
• Problem Resolution
• Data Integrity Management
• Process Improvement
• Attention to Detail
• Time Management
• Cross-Functional Collaboration
• Customer Service Orientation

Working Conditions

• Fast-paced retail finance environment supporting a large multi-store operation.
• Regular interaction with Finance, Treasury, IT, Store Operations, and Audit teams.
• Periodic support during month-end and period-close activities.
• Ability to manage multiple priorities while meeting established service levels.

Qualifications

Required Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, Information Systems, or related field preferred.
• 2+ years of experience in sales audit, retail accounting, finance operations, cash reconciliation, or related area.
• Experience working with retail POS systems and sales audit applications.
• Proficiency in Microsoft Excel and data analysis.
• Strong attention to detail and analytical problem-solving skills.
• Ability to manage high-volume transactional workloads while maintaining accuracy.
• Excellent organizational and communication skills.