SALES ASSOCIATES (Robinson Novaliches)

Mumuso Philippines; Philippines; On-site; PHP 167,000 - 279,000; Full time

Job summary

Mumuso Philippines is seeking a customer-focused retail associate to greet customers, assist with product recommendations, and drive sales. You will maintain shop upkeep, handle transactions, and participate in visual merchandising while staying informed about product features.

Ideal candidates have strong communication and interpersonal skills, a flexible schedule including evenings and weekends, and the ability to multitask in a fast-paced store environment.

Qualifications

• Excellent communication and interpersonal skills.
• Strong sales ability and a customer-focused attitude.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic math skills for processing transactions.
• Flexibility to work evenings, weekends, and holidays as required.

Responsibilities

• Greet customers as they enter the store and assist with finding products and recommendations.
• Drive sales by actively engaging customers and promoting promotions, upselling and cross-selling when appropriate.
• Maintain a clean, organized store environment and ensure merchandise is stocked and displayed properly.
• Stay informed about product features and usage; attend training on new products.
• Collaborate with team members and management to meet store goals and address customer feedback.

Skills

Excellent communication

Customer focus

Sales ability

Fast-paced environment

Multi-tasking

Job description

Responsibilities:

Customer Service:

• Greet customers as they enter the store.
• Assist customers in finding products and provide recommendations based on their needs.
• Answer customer questions about products, pricing, and availability.

Sales:

• Actively engage customers to drive sales and meet store targets.
• Promote current sales, promotions, and special offers to customers.
• Upsell and cross-sell products to maximize sales opportunities.
• Process transactions accurately and efficiently using the point-of-sale (POS) system.

Merchandising:

• Maintain a clean and organized store environment.
• Ensure merchandise is properly displayed and stocked on shelves and racks.
• Assist with restocking shelves and replenishing inventory as needed.
• Participate in visual merchandising activities to create attractive product displays.

Product Knowledge:

• Stay informed about product features, benefits, and specifications.
• Attend training sessions to learn about new products and promotions.
• Educate customers about product usage and care instructions.

Teamwork:

• Collaborate with team members to achieve store goals and objectives.
• Communicate effectively with colleagues and management regarding customer feedback, product issues, and operational concerns.
• Assist with tasks assigned by supervisors to support overall store operations.

Qualifications:

• Previous retail or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Strong sales ability and a customer-focused attitude.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic math skills for processing transactions.
• Flexibility to work evenings, weekends, and holidays as required.

Physical Requirements:

• Ability to stand for extended periods and lift/move objects.
• Comfortable bending, stooping, and reaching to retrieve merchandise and assist customers.