Sales Associate (SM Nuvali)

Pop Mart (Singapore) Holding Pte. Ltd.; Santa Rosa; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Market-competitive rates

On-the-job training

Career development

Job summary

POP MART is seeking a dynamic Sales Associate in Sta. Rosa Laguna to help achieve store sales goals through friendly, personalized service.

You will provide product recommendations, manage inquiries, and build lasting customer relationships while staying up-to-date with the latest arrivals and promotions. You will assist with daily store operations, including opening and closing procedures, cash handling, and inventory management, while learning through on-the-job training and career development

Qualifications

• Excellent customer service and communication skills.
• Ability to meet and exceed sales targets.
• Interest in fashion/toy products and promotions.

Responsibilities

• Achieve store sales goals using effective sales strategies and techniques.
• Provide exceptional customer service, including personalized product recommendations and prompt resolution of inquiries or concerns.
• Develop strong customer relationships to drive loyalty and repeat business.
• Maintain up-to-date knowledge of all store products, new arrivals, and current promotions.
• Identify customer needs and offer tailored shopping guidance to enhance their experience.
• Stay informed on industry trends and competitor activity to better meet customer expectations.
• Assist with daily store operations, including opening/closing procedures, cash handling, and inventory management.

Skills

Customer service

Sales skills

Product knowledge

Tools

POS system

Cash handling

Job description

Founded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, and designer toy culture evangelism, we have built an integrated platform covering the entire designer toy value chain. Besides our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier toys and lifestyle brands including Disney, Universal Studios, and Sanrio to create collectible art toys featuring their iconic characters.

For more information, please visit www.popmart.com

Job Description:

Achieve team sales goals using effective sales strategies and techniques.

Provide exceptional customer service, including personalized product recommendations and prompt resolution of inquiries or concerns.

Develop strong customer relationships to drive loyalty and repeat business.

Maintain up-to-date knowledge of all store products, new arrivals, and current promotions.

Identify customer needs and offer tailored shopping guidance to enhance their experience.

Stay informed on industry trends and competitor activity to better meet customer expectations.

Assist with daily store operations, including opening/closing procedures, cash handling, and inventory management.

What we offer:

• We provide market-competitive rates.
• Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge.
• Career development: we work with you to advance your career through short-term assignments, and new experiences, etc.
• *Will be assign in our soon to open store in SM Nuvali, Sta. Rosa Laguna