Sales Associate

Feel Good Fef & Company Inc.; Metro Manila; On-site; PHP 156,000 - 223,000; Full time

Job summary

SKOOP is seeking a proactive Sales Associate to deliver elevated in-store experiences and drive sales across our fashion and lifestyle lines. You will greet customers, provide product knowledge, and maintain brand standards on the sales floor.

Based in the Philippines, the role involves full-time on-site shifts at Mall locations like Alabang Town Center, Estancia, MOA, or One Ayala, with weekend and holiday scheduling. Prior retail experience is a plus.

Qualifications

• Strong English verbal communication and a confident, welcoming demeanor.
• Self-starter with high initiative and passion for fashion.
• Excellent interpersonal skills and ability to build brand loyalty.
• Highly organized with attention to detail in POS, reports, cash, and inventory.
• Honesty and integrity in handling company assets.
• Adaptable and quick learner with minimal supervision in a fast-paced retail environment.
• Willing to work flexible retail hours, including weekends and holidays.
• Prior retail apparel or lifestyle brand/customer service experience is a plus.

Responsibilities

• Greet, engage, and assist customers according to the brand’s service standards to deliver an elevated, brand-aligned shopping experience.
• Actively drive daily floor selling activities to meet or exceed sales targets and store KPIs.
• Demonstrate product mastery and proactive styling recommendations across all collections.
• Maintain store cleanliness, stock readiness, and visual merchandising per brand guidelines.
• Process POS transactions, handle cash, and execute opening/closing procedures with accuracy.
• Support store management with daily workflow and shift readiness.

Skills

English communication

Proactiveness

Interpersonal skills

Organizational skills

Integrity

Adaptability

Flexibility

Retail experience

Job description

JOIN THE TEAM!

SKOOP is a born Filipino, raised Japanese fashion and lifestyle brand that's dedicated to fostering creativity, nurturing talent, and cultivating the “OWN IT” culture while valuing the Kommunity.

We are looking for a Sales Associate to join our team. This is an exciting opportunity for a proactive individual to gain hands-on experience in a fast-paced retail environment, while delivering elevated customer experiences and contributing directly to brand growth.

SALES ASSOCIATE

The Sales Associate plays a vital role in delivering exceptional in-store experience, driving sales performance, and maintaining SKOOP’s visual and operational standards on the retail floor. Acting as a brand representative, this role engages directly with customers to build brand loyalty through product expertise and elevated service.

Based on experience, knowledge, and operational competency, hired candidates will be leveled as either Junior or Senior Sales Associates upon entry.

Work Schedule and Setup

• Full-time Position
• Mall/Store Shift Hours (Including weekends, holidays, and peak retail schedules)
• On-site
• Assigned to one of our store locations: Alabang Town Center, Estancia, SM Mall of Asia, or One Ayala

Duties and Responsibilities

• Greet, engage, and assist customers according to the brand’s service standards to deliver an elevated, brand-aligned shopping experience.
• Actively drive daily floor selling activities to consistently meet or exceed individual sales targets and store KPIs.
• Demonstrate strong product mastery, advanced selling techniques, and proactive styling recommendations across all collections and product lines.
• Uphold absolute honesty, integrity, and confidentiality when processing cash/POS transactions, managing store inventory, and handling company or customer information.
• Maintain store cleanliness, stock readiness, precision folding, and visual merchandising standards in full compliance with brand guidelines.
• Process POS transactions, handle cash/payments, and execute opening/closing procedures with high accuracy and operational compliance.
• Act as a role model for customer service and brand representation, operating with integrity, hospitality, and floor initiative.
• Participate in and support peer coaching, skill-building, and on-the-job guidance to foster continuous team development and floor leadership.
• Exercise sound judgment and problem-solving on the sales floor, operating efficiently with minimal supervision.
• Provide operational and customer service support to store management, assisting with daily workflow execution and shift readiness.

Qualifications

• Strong English verbal communication skills, with a confident, welcoming demeanor
• Proactive and a self-starter with high floor initiative and a passion for fashion
• Strong interpersonal skills, with the ability to engage customers naturally and build brand loyalty
• Highly organized with strong attention to detail in handling POS transactions, daily/monthly reports, cash, and inventory
• Honest, trustworthy, and committed to high ethical standards in managing company assets and information
• Adaptable, quick learner who works well under minimal supervision and thrives in a fast-paced retail environment
• Willingness to work flexible retail hours, including weekends, holidays, and peak mall shifts
• Prior experience in retail sales for apparel and lifestyle brands, customer service, or hospitality IS a plus