SALES ASSOCIATE

Go Asia Entertainment; Makati; Presencial; PHP 167 000 - 279 000; Tempo integral

Resumo da oferta

Go Asia Entertainment is seeking a dedicated Sales Associate to join our Glorietta Mall retail team in Makati. This on-site, full-time role focuses on delivering exceptional customer service, driving sales, and building lasting client relationships.

You will greet customers, provide product information, process transactions via POS, maintain an attractive store, and contribute to achieving sales targets while upholding company standards.

Qualificações

• Experience in a retail environment or customer service.
• Strong communication and interpersonal skills.
• Able to handle cash accurately and use POS systems.

Responsabilidades

• Greet customers warmly and provide prompt, professional assistance to ensure a positive shopping experience.
• Demonstrate knowledge of products and services, highlighting features and benefits to meet customer needs.
• Process sales transactions accurately and efficiently using point-of-sale systems.
• Maintain a clean, organized and visually appealing retail space, ensuring merchandise is well-stocked and properly displayed.
• Handle customer inquiries and complaints with professionalism and empathy, resolving issues to customer satisfaction.
• Achieve and exceed individual sales targets whilst maintaining high standards of customer service.
• Contribute to team goals and support colleagues to create a collaborative working environment.
• Follow company policies and procedures, including health and safety regulations.
• Provide feedback to management regarding customer preferences and product performance.

Conhecimentos

Retail sales experience

Excellent communication

Cash handling & POS

Customer service mindset

Team player

Weekend availability

Basic computer literacy

Upselling & cross-selling

Ferramentas

POS systems

Descrição da oferta de emprego

About the role

2XU brand is seeking a dedicated and customer-focused Sales Associate to join our retail team in Glorietta Mall. This is a full-time position where you will be at the heart of our customer experience, driving sales and building lasting relationships with our clients. As a Sales Associate, you will play a crucial role in representing our brand and delivering exceptional service that keeps customers coming back. This role is based on-site in MAKATI, allowing you to be part of a dynamic retail environment where your contribution directly impacts our business success.

Key responsibilities

• Greet customers warmly and provide prompt, professional assistance to ensure a positive shopping experience
• Demonstrate knowledge of products and services, highlighting features and benefits to meet customer needs
• Process sales transactions accurately and efficiently using point-of-sale systems
• Maintain a clean, organized and visually appealing retail space, ensuring merchandise is well-stocked and properly displayed
• Handle customer inquiries and complaints with professionalism and empathy, resolving issues to customer satisfaction
• Achieve and exceed individual sales targets whilst maintaining high standards of customer service
• Contribute to team goals and support colleagues to create a collaborative working environment
• Follow company policies and procedures, including health and safety regulations
• Provide feedback to management regarding customer preferences and product performance

About you

• Proven experience working in a retail environment, preferably in sales or customer service roles
• Excellent communication and interpersonal skills with a genuine passion for helping customers
• Strong numeracy skills and accuracy in handling cash and payment processing
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously
• A positive attitude, reliability and willingness to go the extra mile for customers
• Physical capability to stand for extended periods and lift merchandise as required
• Flexibility to work varied shifts, including weekends and holidays as per business needs
• Basic computer literacy and experience with point-of-sale systems is an advantage
• Sales drive and the ability to identify upselling and cross-selling opportunities