SALES ASSOCIATE

MKS Workforce Management Services Inc.; Mabalacat; On-site; PHP 167,000 - 246,000; Full time

Job summary

MKS Workforce Management Services Inc. is seeking a retail/customer service associate to greet customers, assist with product selection, and process sales at the POS. The role focuses on delivering friendly, efficient service and meeting sales targets.

You will maintain displays, stock shelves, and support promotions while ensuring a clean, safe store environment and strong customer engagement. Flexibility to work varied shifts is preferred.

Qualifications

• Gained experience in a retail or customer service environment.
• Strong communication and interpersonal skills for engaging diverse customers.
• Solid numeracy and proficiency with point-of-sale systems.
• Ability to work in a fast-paced retail setting and multitask.
• Physical ability to stand for extended periods and lift merchandise.
• Flexibility to work varied shifts, including evenings and weekends.
• Positive attitude and commitment to excellent customer service.
• Attention to detail and a keen eye for visual merchandising.
• Reliability and strong work ethic.
• Preferred: FMCG or consumer products retail experience.

Responsibilities

• Greet customers warmly and professionally and assist throughout their shopping experience.
• Demonstrate product knowledge and offer tailored recommendations.
• Process sales transactions accurately using point-of-sale systems.
• Upsell and cross-sell to achieve individual and team targets.
• Maintain attractive, well-organised displays and visual merchandising.
• Stock shelves and replenish inventory regularly.
• Handle inquiries and resolve complaints promptly.
• Assist with promotional activities and retail events.
• Maintain a clean, safe, and organised store environment.
• Collaborate with team to ensure consistent service quality.

Skills

Retail experience

Customer service

Communication skills

Numeracy skills

POS proficiency

Visual merchandising

Teamwork

Flexibility

POS systems

Tools

POS systems

Job description

What you'll be doing

• Greet customers warmly and professionally, providing assistance and support throughout their shopping experience

• Demonstrate comprehensive knowledge of products and services, offering expert recommendations tailored to customer needs

• Process sales transactions accurately and efficiently using point-of-sale systems

• Achieve individual and team sales targets through effective upselling and cross-selling techniques

• Maintain visual merchandising standards, ensuring product displays are attractive and well-organised

• Stock shelves and replenish inventory in a timely and systematic manner

• Handle customer inquiries and resolve complaints professionally and promptly

• Assist with promotional activities and special retail events

• Maintain a clean, safe and organised retail environment at all times

• Collaborate with team members to provide consistent service quality and support

What we're looking for

• Proven experience in a retail or customer service environment

• Excellent communication and interpersonal skills with a natural ability to engage with diverse customers

• Strong numeracy skills and proficiency with point-of-sale systems

• Ability to work efficiently in a fast-paced retail setting and manage multiple tasks simultaneously

• Physical capability to stand for extended periods and lift merchandise as required

• Flexibility to work varied shifts, including evenings and weekends

• A positive, professional attitude and commitment to excellent customer service

• Attention to detail and a keen eye for visual merchandising

• Reliability and a strong work ethic

• Preferred: experience in FMCG or consumer products retail