Sales Associate

optiBPO; Angeles; On-site; PHP 335,000 - 446,000; Full time

Benefits offered by this job

In-house medical team and HMO coverage

Job summary

optiBPO seeks an organized, reliable Sales Support professional to assist the Business Development Manager. You will manage day-to-day admin tasks, handle customer information, prepare documentation, and act as a point of contact for routine queries.

You will interact with existing customers with emphasis on support, accuracy, and service. The role involves collaboration with the Sales team, order processing, meetings coordination, and CRM management, in an office-based setting aligned to a UK

Qualifications

• Demonstrates compatibility with core values: willing, accountable and adventurous.
• Excellent communicator, with a friendly and professional telephone manner.
• Highly organized with meticulous attention to detail.
• Ability to manage tasks effectively, including large volumes of email.
• Willing to learn and adapt in a fast-paced environment.

Responsibilities

• Collaborate with the Business Development team to process orders, prepare quotations, manage sample requests, and handle CRM data.
• Respond to customer queries promptly and professionally.
• Address customer complaints following company procedures.
• Schedule meetings with customers and relay post-meeting actions to support sales.
• Attend video meetings with customers as needed to support engagement.
• Understand customers’ businesses to become a trusted advisor and analyze sales trends.

Skills

Teamwork

Communication

IT Proficiency

Highly Organized

Email Management

Problem Solving

Deadline Driven

Tools

CRM system

MS Office

Job description

Job Category:

Sales | JR-22610

Job Location:

Angeles City, Pampanga

If you are a Sales Support professional looking for a greater opportunity, this might be the perfect opportunity for you.

Why will you love working with this Client?

Our client is a UK-based manufacturer and designer specializing in blank, ready-to-print photo products, customized photo gifts, and display items.

Location / Shift

Angeles Office, UK Shift

NOTE: You must be willing to work in the office at the above office location to apply for this position

Job Description

We are seeking an organised, reliable, and customer-focused individual to provide administrative and coordination support to our Business Development Manager, ensuring customer accounts are managed efficiently. You will play a key role behind the scenes, handling day-to-day admin tasks, managing customer information, preparing documentation, and acting as a point of contact for routine queries. You will be interacting with existing customers, with an emphasis on support, accuracy, and service.

Key Responsibilities

• Collaborate closely with the Business Development team to provide internal support, including order processing, quotation preparation, sample requests, customer follow-ups, and CRM management


• Manage customer queries effectively and efficiently


• Manage customer complaints effectively and efficiently following company procedure


• Prepare and book meetings with customers, and communicate post-meeting action points to support the Business Development Team in securing sales


• Join video meetings with customers where applicable


• Fully understand customers’ businesses to become a trusted advisor


• Review sales reports and identify trends in sales and profit


• Meticulously use company systems and follow company procedures


• Perform general office duties as required, including answering phones and other tasks

Requirments

Essential

• Demonstrates compatibility with our core values: willing, accountable and adventurous


• Enjoys working in a team-focused, fast-paced environment


• Works collaboratively with others, demonstrating open and trusting communication


• Excellent communicator, with a friendly and professional telephone manner


• Fully competent with IT


• Highly organised and meticulous attention to detail


• Ability to manage tasks effectively, including large volumes of email


• Business acumen with a problem-solving mindset


• Able to work within agreed deadlines


• Positive, ‘can-do’ attitude towards all aspects of the role


• Willing to learn

Desirable

• Experience with using a customer database and CRM system.


• Experience in a B2B environment

Why join optiBPO?

optiBPO is an exciting workplace where smart, talented professionals will surround you. These professionals support clients across Australia, New Zealand, the US, Canada, and Europe. Moreover, this is an excellent opportunity for anyone interested in taking on the role of Sales Associate. The job is within an international environment.

Perks & Benefits

• In-house medical team and HMO coverage. A healthy workplace promotes collaboration and creativity. Clear growth strategies and learning opportunities to advance your career.

Enjoy great perks and benefits, such as an in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. In addition, we need to help you advance your career by elevating growth strategies. You will also have learning opportunities throughout your career journey with us. If you are passionate about contributing to a dynamic team, the Sales Associate role offers great career prospects at optiBPO.