A retail company in Davao del Sur is looking for a customer service representative to assist customers, manage sales, and maintain store organization. Ideal candidates should have a high school diploma and preferably some experience in retail or sales. The role requires flexibility with shifts, as well as strong communication skills to ensure customer satisfaction.
Qualifications
Experience in retail or sales is preferred but entry-level candidates are welcome.
Ability to stand for long periods and move products.
Willingness to work varied shifts including evenings and weekends.
Responsibilities
Greet customers and provide assistance with inquiries.
Maintain organized and clean sales floor.
Operate cash register and process payments.
Promote special offers and upsell products.
Skills
Customer Assistance
Sales Support
Communication Skills
Attention to Detail
Flexibility
Education
High school diploma or equivalent
Job description
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Job Description
Customer Service: Greet customers, provide assistance, answer questions about products or services, and ensure a positive shopping experience.
Product Knowledge: Stay informed about product features, benefits, and promotions to help customers make informed purchasing decisions.
Sales Support: Assist with sales activities, upselling products, and promoting special offers to meet sales targets and increase revenue.
Stock Management: Organize and replenish stock on the sales floor, ensuring products are neatly displayed and properly priced.
Point of Sale (POS) Operations: Operate the cash register, process payments, issue receipts, and handle returns or exchanges accurately.
Inventory Control: Help monitor inventory levels, assist with stocktaking, and ensure items are available for customers.
Visual Merchandising: Help maintain appealing product displays and store layout to attract customers and promote sales.
Store Cleanliness: Keep the sales floor clean, organized, and free of hazards, ensuring a pleasant shopping environment.
Customer Follow-Up: Occasionally assist with customer feedback, follow up on inquiries, and ensure customer satisfaction.
Team Collaboration: Work closely with other sales staff and management to meet store objectives and maintain efficient operations.
Education: Typically a high school diploma or equivalent. A background in retail, customer service, or sales is beneficial.
Experience: Previous experience in retail or sales is often preferred, though entry-level candidates may receive on-the-job training.
Physical Stamina: Ability to stand for long periods, move products, and organize shelves.
Flexibility: Willingness to work varied shifts, including evenings, weekends, and holidays as required by the store.