Sales Assistant

Jobmate Machine Repair Services; Iloilo City; On-site; PHP 167,400 - 279,000; Full time

Job summary

A retail service provider in Iloilo City is seeking a Sales Assistant responsible for delivering excellent customer service and driving sales. Candidates should possess a high school diploma, previous retail experience, and strong communication skills. The role requires a willingness to work flexible hours and involves various responsibilities, including handling customer inquiries, restocking, and assisting in sales targets. A dynamic team environment awaits those passionate about customer engagement.

Qualifications

• High school diploma or equivalent (college education preferred for some roles).
• Previous retail or customer service experience is an advantage.
• Basic understanding of sales principles and customer service practices.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Provide product recommendations and detailed information to meet customer needs.
• Handle customer inquiries, complaints, and returns promptly.
• Assist in achieving daily, weekly, and monthly sales targets.
• Promote special offers, discounts, and loyalty programs.

Skills

Excellent communication and interpersonal skills

Strong sales and persuasion abilities

Attention to detail and organizational skills

Ability to handle multiple tasks and work under pressure

Basic proficiency with POS systems and inventory management

Education

High school diploma or equivalent

Job description

A Sales Assistant plays a vital role in delivering excellent customer service and driving sales within a retail or business environment. They are responsible for assisting customers, ensuring the store is well‑organized, and achieving sales targets.

Responsibilities

• Customer Service:
  • Greet and assist customers in a friendly and professional manner.
  • Provide product recommendations and detailed information to meet customer needs.
  • Handle customer inquiries, complaints, and returns promptly and efficiently.
  • Assist in achieving daily, weekly, and monthly sales targets.
  • Promote special offers, discounts, and loyalty programs.
  • Upsell and cross‑sell products to maximize revenue.
• Store Operations:
  • Ensure shelves are stocked, displays are attractive, and products are arranged neatly.
  • Monitor inventory levels and assist in restocking items.
  • Handle cash register operations, including processing payments and issuing receipts.
  • Work closely with team members to meet store goals.
  • Participate in training sessions and meetings to improve product knowledge.

High school diploma or equivalent (college education preferred for some roles).

Previous retail or customer service experience is an advantage.

Basic understanding of sales principles and customer service practices.

Willingness to work flexible hours, including evenings, weekends, and holidays.

Physical Requirements

• Ability to stand for extended periods.
• May involve lifting or moving products (usually up to 20‑30 lbs).

Key Skills

• Excellent communication and interpersonal skills.
• Strong sales and persuasion abilities.
• Attention to detail and organizational skills.
• Ability to handle multiple tasks and work under pressure.
• Basic proficiency with POS systems and inventory management.