Sales Assistant

Xyrho Motor Parts; Iloilo City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A retail company in Iloilo City is seeking a Sales Assistant to support the sales team and enhance customer experience. Responsibilities include greeting customers, assisting with product selection, processing transactions, and managing inventory. Ideal candidates will have a high school diploma, excellent communication skills, and prior retail experience. This position requires standing for long periods and may include flexible work hours.

Qualifications

• Previous retail or customer service experience is preferred.
• Strong communication and interpersonal skills.
• Ability to work well in a team and a fast-paced environment.

Responsibilities

• Greet customers in a friendly and professional manner.
• Assist customers with product selection.
• Process customer transactions using the POS system.

Skills

Customer Service

Communication Skills

Teamwork

Organizational Skills

Education

High school diploma or equivalent

Tools

Point-of-Sale (POS) System

Job description

Overview

A Sales Assistant plays a vital role in supporting the sales team and ensuring customers have a positive shopping experience. They are responsible for assisting customers, maintaining store organization, and helping achieve sales targets.

Responsibilities

• Customer Service:
  • Greet customers in a friendly and professional manner.
  • Assist customers with product selection, providing recommendations based on their needs.
  • Handle customer inquiries, both in person and over the phone, ensuring satisfaction.
• Product Knowledge:
  • Maintain in-depth knowledge of the products sold in the store.
  • Stay updated on promotions, discounts, and new arrivals to inform customers accurately.
• Sales Support:
  • Assist in achieving sales targets by promoting products, offering upsells, or suggesting complementary items.
  • Process customer transactions using the point-of-sale (POS) system.
  • Handle returns, exchanges, and refunds according to store policies.
• Inventory Management:
  • Help restock shelves and ensure products are organized and displayed attractively.
  • Assist in inventory checks and ensure that stock levels are adequately maintained.
  • Report any stock issues or discrepancies to the store manager.
• Store Maintenance:
  • Ensure the store is clean, well-organized, and visually appealing.
  • Arrange product displays and promotional materials to encourage sales.

Qualifications

• High school diploma or equivalent (further education or retail-specific training is a plus).
• Previous retail or customer service experience is preferred.
• Strong communication and interpersonal skills.
• Basic math skills and ability to operate a cash register or POS system.
• Ability to work well in a team and a fast-paced environment.
• Excellent organizational skills and attention to detail.

Working Conditions

• Must be able to stand for extended periods.
• Ability to lift and carry merchandise, which may require heavy lifting.
• Flexible work hours, including weekends, evenings, and holidays.