Sales Administrator, Customer Support

Jobtailor; Manila; On-site; PHP 279,000 - 446,000; Full time

Job summary

Jobtailor in Manila is seeking a Sales Operations Administrator to support the B2B sales team with order processing, onboarding, and documentation.

You will manage invoices, respond to inquiries, and generate reports while maintaining accurate records in Google Sheets and Excel. This role requires 1–3 years' experience, keen attention to detail, and the ability to handle multiple tasks under tight timelines, with monthly onsite meetings in Manila.

Qualifications

• 1–3 years of hands-on experience in sales administration or equivalent.
• Strong organisational skills and high attention to detail.
• Ability to manage multiple tasks under tight timelines.
• Proficient in Microsoft Excel and AI tools.
• Based near Manila or able to attend monthly onsite meetings in the Manila area.

Responsibilities

• Support the B2B sales team with order processing, client onboarding, and account documentation.
• Prepare and send monthly invoices to corporate clients and follow up on payments.
• Respond to customer inquiries via email about orders, products, vending locations, billing, and refunds.
• Maintain accurate records of B2B accounts, orders, and customer communication in Google Sheets.
• Organize sales data, order logs, and customer records using Google Sheets/Excel formulas.
• Track vending machine inventory levels and coordinate restocking with Operations.
• Generate weekly and monthly reports on sales performance, order status, and customer inquiries.
• Support ad-hoc projects related to sales operations or customer experience.
• Work closely with Sales and Operations teams to maintain efficient processes and customer satisfaction.

Skills

Sales Administration

Excel proficiency

Order processing

Client onboarding

Organizational skills

Tools

Google Sheets

Microsoft Excel

AI Tools

Job description

• Support the B2B sales team with order processing, client onboarding, and account documentation
• Prepare and send monthly invoices to corporate clients and follow up on payments
• Respond to customer inquiries via email about orders, products, vending locations, billing, and refunds
• Maintain accurate records of B2B accounts, orders, and customer communication in Google Sheets
• Organize sales data, order logs, and customer records using Google Sheets/Excel formulas
• Track vending machine inventory levels and coordinate restocking with Operations
• Generate weekly and monthly reports on sales performance, order status, and customer inquiries
• Support ad-hoc projects related to sales operations or customer experience
• Work closely with Sales and Operations teams to maintain efficient processes and customer satisfaction

Requirements

• 1–3 years of hands‑on experience in sales administration or equivalent
• Strong organisational skills and high attention to detail
• Ability to manage multiple tasks under tight timelines
• Proficient in Microsoft Excel and AI tools
• Based near Manila or able to attend monthly onsite meetings in the Manila area

Core Competencies

Demonstrates strong organizational skills and attention to detail in managing B2B sales administration, including order processing, client onboarding, and accurate record‑keeping. Proficient in utilizing Microsoft Excel and AI tools to analyze sales data and generate reports.

Highest‑signal resume keywords

• Sales Administration Experience
• Microsoft Excel Proficiency
• Order Processing
• Client Onboarding
• Organizational Skills

ATS Optimization Keywords

Hard Skills

• Order Processing
• Client Onboarding
• Sales Data Analysis
• Report Generation
• Account Documentation

Soft Skills

• Attention to Detail
• Time Management
• Customer Communication

Industry Keywords

• B2B Sales
• Customer Inquiries
• Vending Machine Inventory
• Sales Operations

Tools & Technologies

• Google Sheets
• Microsoft Excel
• AI Tools