About the Company
Established in 2020, Hyperbrands Corporation provides end-to-end business solutions to FMCG brands in the Philippines. Our current business is in the distribution, marketing, and retailing of pet care products. We own and operate the local Social Media accounts and official E-Commerce Flagship Stores and distribute nationwide through a network of the country's top retailers, regional distributors, and local pet shops. Some brands under us are: Dentalight, Moochie, Fresh Friends, Purry, Natura Nourish, Petter Care, and Jerky Time.
Job Title:
Sales Admin Associate
Location:
Jenny's Avenue, Pasig City
Work Setup:
Onsite
Work Hours:
8:30 AM – 5:30 PM
General Responsibility
Responsible for supporting the end-to-end operational workflow of sales order processing, logistics coordination, inventory monitoring, and database tracking. This role ensures seamless execution across our fulfillment channels to minimize delays and maintain tight coordination between field sales personnel, warehouse operations, and management.
Work Objectives
- Sales Order Processing and Encoding
- Delivery Coordination and Process Compliance
- Inventory Monitoring and Support
Key Responsibilities
- Attendance and Communication
- Maintain complete, accurate, and updated attendance records.
- Provide regular updates and maintain clear communication with the Sales Manager and field sales team regarding daily activities, order concerns, and operational updates.
- Sales Order Processing and Encoding
- Receive and process sales orders submitted by field sales personnel accurately and efficiently.
- Ensure all orders are correctly encoded and updated in the company monitoring sheets and systems.
- Verify order details including item quantities, product variants, pricing, and customer information before processing.
- Ensure all orders for the day are submitted, encoded, and finalized on time to avoid delays in delivery and fulfillment.
- Monitor pending, incomplete, or problematic orders and immediately coordinate with the concerned sales personnel for resolution.
- Delivery Coordination and Process Compliance
- Strictly follow company procedures and workflows related to order processing and delivery coordination.
- Coordinate with the warehouse and delivery team to ensure smooth and timely dispatch of orders.
- Prepare and organize necessary documents related to orders and deliveries.
- Ensure accuracy of delivery schedules, invoices, and supporting documents.
- Report any operational issues, discrepancies, or delays to management immediately.
- Inventory Monitoring and Support
- Assist in monitoring stock availability based on incoming orders.
- Coordinate with the appropriate departments regarding stock shortages or urgent replenishment needs.
- Help ensure proper inventory movement and order allocation.
- Reporting and Documentation
- Submit accurate and timely daily reports, order monitoring updates, and activity logs.
- Maintain organized and updated records of sales orders, delivery documents, and customer information.
- Ensure all documentation is complete, accurate, and properly filed for tracking and monitoring purposes.
- Compliance and Company Regulations
- Follow all company policies, operational procedures, and regulations stated in the employee handbook.
- Maintain professionalism, accountability, and confidentiality in handling company records and transactions.
- Ensure compliance with company standards for order processing, documentation, and delivery coordination.
Qualifications
Required Qualifications
- Educational Attainment: College graduate.
- Relevant Work Experience: Have 1–2 years of work experience in the same field.
- Technical Skills: Proficient in Microsoft Excel and Google Sheets.
- High attention to detail and accuracy in order processing.
- Strong communication and coordination skills.