Sales Admin Associate

Holygrail Inc.; Mandaluyong; On-site; PHP 279,000 - 424,000; Full time

Job summary

Holygrail Inc. is seeking a Sales Admin Associate to provide essential administrative and operational support to the sales team. You will manage sales orders, invoices, quotations, and receipts while coordinating with finance and internal departments to ensure timely customer order fulfillment.

You will handle product availability, inventory, and VIP client records, and prepare regular sales reports. A Bachelor’s degree is preferred with 1–2 years of Sales Admin experience and excellent

Qualifications

• Bachelor's degree preferred.
• Minimum 1-2 years experience as Sales Admin.
• Excellent communication skills.

Responsibilities

• Provide administrative and operational support to the Sales Team to ensure smooth daily sales activities.
• Process and maintain accurate sales orders, invoices, quotations, receipts, and other sales-related documents.
• Assist with sales transactions, payments, deposits, refunds, exchanges, and other customer requests.
• Coordinate product availability, reservations, stock transfers, deliveries, and replenishment and accurate inventory.
• Maintain accurate records of luxury products, including serial numbers, certificates, warranties, and other relevant documents.
• Assist in maintaining customer and VIP client records while ensuring confidentiality of client information.
• Prepare daily, weekly, and monthly sales reports and assist in monitoring sales performance.
• Coordinate with Finance regarding payments, deposits, refunds, and sales reconciliation.
• Coordinate with internal departments and external partners to ensure timely completion of customer orders. Support after-sales requirements such as repairs, servicing, warranties, returns, and exchanges.
• Maintain organized and updated physical and electronic files and sales records.
• Ensure compliance with company policies, internal controls, and luxury service standards.
• Provide professional and courteous support to customers and sales staff at all times.
• Perform other administrative and sales-related duties as assigned by management.
• Perform other ad hoc tasks as assigned by management.

Skills

Excellent communication

Customer service

Attention to detail

Education

Bachelor's degree

Job description

Sales Admin Associate provides support to the sales team to ensure smooth and successful transactions with minimal flaws or no flaws.

Duties and Responsibilities

• Provide administrative and operational support to the Sales Team to ensure smooth daily sales activities.
• Process and maintain accurate sales orders, invoices, quotations, receipts, and other sales-related documents.
• Assist with sales transactions, payments, deposits, refunds, exchanges, and other customer requests.
• Coordinate product availability, reservations, stock transfers, deliveries, and replenishment and accurate inventory.
• Maintain accurate records of luxury products, including serial numbers, certificates, warranties, and other relevant documents.
• Assist in maintaining customer and VIP client records while ensuring confidentiality of client information.
• Prepare daily, weekly, and monthly sales reports and assist in monitoring sales performance.
• Coordinate with Finance regarding payments, deposits, refunds, and sales reconciliation.
• Coordinate with internal departments and external partners to ensure timely completion of customer orders. Support after-sales requirements such as repairs, servicing, warranties, returns, and exchanges.
• Maintain organized and updated physical and electronic files and sales records.
• Ensure compliance with company policies, internal controls, and luxury service standards.
• Provide professional and courteous support to customers and sales staff at all times.
• Perform other administrative and sales-related duties as assigned by management.
• Perform other ad hoc tasks as assigned by management.

Requirements

• Bachelor's Degree preferred
• Minimum 1-2 years experience as Sales Admin
• Excellent Communication Skills