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BANH MI KITCHEN SERVICES, INC. is seeking a Sales Admin Associate to support franchise operations across branches. The role focuses on coordinating inquiries, managing permits, and ensuring consistent sales performance.
You will draft announcements, conduct audits, and collaborate with Marketing on promos and events. The position requires strong communication, negotiation and client-management skills, plus the ability to multitask and work with confidentiality.
Overview
Sales Admin Associate reports to the Operations Managers and works toward ensuring smooth operations and coordination between the sales team, customers, and other departments within the company.
Key Result Area/Duties & Responsibilities
Franchise Administration
Responds to franchise inquiries and applications within the agreed time frame.
Ensures collaterals and other materials borrowed for the new branch opening are returned after the event.
Does and/or drafts memorandums necessary for important announcements of operations department.
Cascades it immediately to the clients/franchisees.
Conducts store visits and operations audit to all the branches to ensure compliance with the set standard of
Banh Mi Kitchen in terms of product quality, customer service and cleanliness. Conducts regular audits,
inspections, and training sessions to maintain consistency across franchise locations.
Ensures that all assets in the branch are properly tagged and in good condition. Ensures implementation of pest
control.
Does monitoring of store permits such as building, pest controls, and the likes. Does reminders to renew and
schedule it prior the expiration/deadline. For company-owned stores, coordinate with the admin department
on the schedules of the above-said activities.
Monitoring and evaluating the performance of franchisees. Conducts business review to update the franchisees on the status of their store such as sales, equipment, renovation, etc. Suggests means on how to improve the performance of their store.
Mainly responsible in ensuring proper sales revenue management to help all the branches increase their sales and meet their sales quota.
Acts as Point of Contact on franchisee’s inquiry on other services that BMKN is offering.
Others
Works with the Marketing Department in planning, coordination and execution of Company promo, events and sponsorship.
Generate franchise leads and conduct sales presentation.
Oversees execution of special projects and initiatives of Operations Department.
Assist Finance Department in payment follow-ups and reminder.
Performs other tasks that may be assigned from time to time.
Work Habits
Follows standards and procedures
Pay attention to details
Holds self-accountable for assigned responsibilities
Sees tasks to completion in a timely manner
Adeptness at analyzing facts, problem-solving, decision-making, and demonstrating good judgment
Adheres to the corporate core values (AWESOME):
o Always improving
o Wow customers
o Excellence
o Solicitude (Malasakit) o Oneness (Teamwork) o Moral uprightness
o Evolving
Qualifications
Bachelor's or College graduate of any Management related course
Ability to multi-task and manage competing priorities while on tight schedules
Ability to work with integrity, professionalism and with confidentiality
Attested negotiation skills/experience
Strong client management skills/experience
Good Communication and interpersonal skills
Time management ability
Performs responsibility with Tenacity
Good working knowledge of the following computer software: MS Word, MS Excel, MS PowerPoint
Candidate must be willing to be assigned and be deployed nationwide, as needed.