On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time
Job Description
- Providing support to other members of their team by answering phones, greeting clients, or arranging meetings.
- Communicating with customers via phone, email, or mail to answer questions about products or services.
- Performing administrative tasks such as filing, photocopying, scanning documents, and typing correspondence.
- Maintaining client databases and updating customer contact information.
- Coordinating with vendors to track orders, ensure prompt shipment of goods, production details and confirm delivery dates.
- Scheduling appointments with clients to discuss product features and pricing options.
- Assisting with the development of proposals and presentations to potential clients.
- Keeping track of customer records and contracts in order to manage accounts.
Skills
- Communication: The act of conveying information through speech or writing. As an office assistant, you may be required to communicate with customers over the phone or in person, as well as through email. You may also be required to communicate with other departments or employees to relay messages or information.
- Data entry: The process of entering information into a computer system. As an office assistant, you may be responsible for entering sales data into a spreadsheet or database. This is a crucial skill for your job, so it’s important to be able to type quickly and accurately.
- Problem‑solving: Skills allow you to identify and resolve issues. As an office assistant, you may be responsible for handling customer complaints, so it’s important to know how to identify and address issues.
- Time management: Skills allow you to prioritize tasks and manage your schedule effectively. As an office assistant, you may be responsible for scheduling appointments, maintaining a calendar and keeping track of sales data.
Job Requirements
- BSBA in Office Management or any related course.
- At least 18 months of related work experience.
- Willing to work to a Saturday schedule (Monday-Saturday).
- Organization: Responsible for keeping track of sales leads, customer information and other data. Keeping the workspace and office areas organized improves efficiency.