PKDF Marketing Corporation is seeking an on-site customer service representative in Quezon City. The ideal candidate must hold a bachelor's degree and possess strong problem-solving and communication skills. Responsibilities include assisting customers in person and over the phone, explaining products, and resolving issues. Candidates must reside in Quezon City. This is a full-time position requiring 1-3 years of experience.
Qualifications
Graduate of any 4-year course or any related course.
Must be computer literate with basic spreadsheet and word processing skills.
Strong time management and organizational skills.
Responsibilities
Provide excellent customer service, both in person and over the phone.
Communicate clearly with customers and explain products effectively.
Identify and resolve issues with products and orders.
Skills
Computer literacy
Time management
Customer service
Communication
Problem-solving
Education
Bachelor's degree or related course
Job description
On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time
Job Description
Graduate of any 4-year course or any related course
Computer literacy: knowledge of basic spreadsheet and word processing software
Time management and organization: can handle multiple projects at one time and complete tasks efficiently and quickly
Customer service: strong professional conversation etiquette, especially in person and over the phone with company representatives, clients and customers
Communication: clear communication and ability to explain concepts in simple terms to help the customer work through problems and accurately describe products
Problem-solving: ability to use critical and creative thinking to identify and resolve issues with products and orders