SaaS Configuration Specialist (Hybrid)

Damstra Technology Pty; Philippines; Hybrid; PHP 600,000 - 800,000; Full time

Job summary

Ideagen is seeking a Configuration Consultant in the Philippines for a hybrid, full-time role within the Professional Services department. You will configure software solutions, support data migration and testing, assist with integrations, and document technical details as part of customer implementations.

You will collaborate with project teams, maintain project tasks, and elevate risks while continuously expanding your technical knowledge. Prior SaaS or customer-facing experience is a plus.

Qualifications

• Bachelor’s degree in IT, Computer Science, or a related field.
• Interest in software implementation and technical consulting.
• Basic understanding of databases, integrations, or software configuration.
• Strong analytical, problem-solving, and communication skills.
• Ability to manage multiple tasks and work collaboratively.
• Proactive learner with strong attention to detail.
• Experience with SaaS applications or customer-facing roles is an advantage.

Responsibilities

• Configure and maintain software solutions.
• Support data migration, validation, and testing activities.
• Assist with system integrations and issue resolution.
• Prepare and update technical documentation.
• Collaborate with project teams and customers.
• Monitor project tasks and elevate risks or issues.
• Ensure timely and accurate delivery of assigned work.
• Continuously develop technical and product knowledge.

Skills

Software implementation

Technical consulting

Database basics

Analytical thinking

Communication skills

SaaS experience

Education

Bachelor’s degree in IT/CS

Job description

Ideagen is seeking a Configuration Consultant in the Philippines for a hybrid, full-time role within the Professional Services department. You will configure software solutions, support data migration and testing, assist with integrations, and document technical details as part of customer implementations.

You will collaborate with project teams, maintain project tasks, and elevate risks while continuously expanding your technical knowledge. Prior SaaS or customer-facing experience is a plus.