RTP Technology Account Manager - Director/Senior Analyst

Mastercard; Manila; On-site; PHP 1,500,000 - 2,500,000; Full time

Job summary

Mastercard Technology Account Management team in the Philippines oversees Real Time Payment (RTP) products and services, ensuring timely delivery to operators and clients. Roles include direct interaction with clients, project management, and cross-functional coordination to deploy RTP solutions successfully.

We are hiring for Director and Senior Analyst levels in the TAM team, with responsibilities spanning scoping, technical guidance, post-production support and training.

Qualifications

• BSc degree in Computer Science, Computer Engineering, Information System or related field.
• Knowledge of Real Time Payment, especially technical integration for Director level.
• Experience providing technical support for Real Time Payment.
• Experience integrating Payment solutions across multiple platforms and services.
• Knowledge of web technologies, APIs, and general payment system.

Responsibilities

• Lead initiatives from concept to scoping functional requirements with clients and operators.
• Provide technical guidance, develop technical solutions, manage performance across delivery phases.
• Offer post-production support including troubleshooting, logs, migrations and testing with clients/operators.
• Act as the primary technical contact for clients, operators and cross-functional teams.
• Support production migration for clients, address settlement-related issues and timely reporting.
• Facilitate release management and training, support regression testing and troubleshooting.
• Collaborate with country leads, account managers, product leaders, and regional lead to prioritise release schedules.

Skills

Real Time Payment

Technical support

Payment integrations

Web APIs knowledge

Education

BSc in Computer Science or related field

Job description

Mastercard Technology Account Management team in the Philippines oversees Real Time Payment (RTP) products and services, ensuring timely delivery to operators and clients. Roles include direct interaction with clients, project management, and cross-functional coordination to deploy RTP solutions successfully.

We are hiring for Director and Senior Analyst levels in the TAM team, with responsibilities spanning scoping, technical guidance, post-production support and training.