Real-Time Payment Tech Account Director

Mastercard; Makati; On-site; PHP 1,000,000 - 2,000,000; Full time

Job summary

Mastercard in the Philippines is seeking a Director/Senior Analyst in Technology Account Management focused on Real Time Payment (RTP). The role ensures timely delivery of RTP products and services to operators and clients, coordinating with regional teams and internal stakeholders to deploy RTP solutions effectively.

You will lead technical guidance, on-boarding, and release management, while providing expert support and training to clients and partners throughout the delivery lifecycle.

Qualifications

• BSc degree in Computer Science, Computer Engineering, Information Systems or related field.
• Knowledge of Real Time Payment and technical integration is required for the Director level position.
• Experience providing technical support for Real Time Payment.
• Experience integrating payment solutions across multiple platforms and services.
• Knowledge of web technologies, APIs and general payment system.

Responsibilities

• Lead initiatives from concept stage, scoping functional requirements with clients and operators.
• Provide technical guidance, develop technical solutions, manage performance across delivery phases.
• Offer post-production support, troubleshooting, logs review and migrations with clients and operators.
• Act as primary technical contact for clients, operators and cross-functional teams.
• Support production migration for clients and address settlement-related issues with timely report delivery.
• Coordinate release management and training, assist clients on regression testing and troubleshooting.
• Collaborate with country leads, account managers, product leaders, and regional leads to prioritize release timelines.

Skills

Real Time Payment knowledge

Technical support

Payment integrations

Web technologies & APIs

Education

BSc in Computer Science/Computer Engineering/Information Systems

Job description

Mastercard in the Philippines is seeking a Director/Senior Analyst in Technology Account Management focused on Real Time Payment (RTP). The role ensures timely delivery of RTP products and services to operators and clients, coordinating with regional teams and internal stakeholders to deploy RTP solutions effectively.

You will lead technical guidance, on-boarding, and release management, while providing expert support and training to clients and partners throughout the delivery lifecycle.