RPO Manager

Nityo Infotech Services Philippines Inc.; Taguig; Hybrid; PHP 1,200,000 - 2,250,000; Full time

Benefits offered by this job

Health and wellness programmes

Continuous learning & development

Mentoring and coaching

Job summary

Nityo Infotech Services Philippines Inc. is seeking an experienced RPO Manager to lead end-to-end Recruitment Process Outsourcing for multiple clients in Bonifacio Global City, Taguig.

The role drives strategy, performance and service excellence across high-volume hiring initiatives. You will oversee the full lifecycle from analysis to onboarding, coach recruitment teams, and ensure client satisfaction through data-driven decisions and strong governance.

Qualifications

• 5+ years in RPO or recruitment operations at senior level.
• Proven track record managing large-scale RPO programmes for corporate clients.
• Strong knowledge of recruitment metrics, analytics and data-driven decisions.
• Excellent leadership and ability to build high-performing teams.
• Experience managing client relationships and stakeholder expectations.

Responsibilities

• Lead and manage comprehensive RPO programmes for multiple clients.
• Develop recruitment strategies to optimise time-to-hire and cost-per-hire.
• Oversee full recruitment lifecycle from job analysis to onboarding.
• Build and coach high-performing recruitment teams.
• Maintain strong client relationships through regular reviews and reporting.
• Monitor recruitment data to drive continuous improvement.
• Ensure compliance with employment laws and HR standards.
• Collaborate with internal and external partners for innovative solutions.
• Manage recruitment budgets and resources to maximise profitability.

Skills

Leadership

Team management

Analytics

Client relationship management

Communication

Organization

Project management

Education

Bachelor's degree in Human Resources or Business Administration

HR/Recruitment professional certification (CIPD, SHRM)

Tools

Applicant Tracking Systems (ATS)

Job description

About us

Nityo Infotech Services Philippines Inc. is a leading recruitment and staffing solutions provider, committed to connecting talented professionals with exceptional career opportunities. We specialise in Recruitment Process Outsourcing (RPO) services, delivering innovative workforce solutions that help organisations build high-performing teams. With a focus on quality, efficiency and client satisfaction, we have established ourselves as a trusted partner in the Human Resources and Recruitment industry. Our mission is to transform the recruitment landscape by providing strategic talent acquisition services that drive business growth and organisational success.

About the role

We are seeking an experienced and strategic RPO Manager to join our dynamic team at Nityo Infotech Services Philippines Inc. in Bonifacio Global City, Taguig City, Metro Manila. This is a full-time position that offers a unique opportunity to lead and manage Recruitment Process Outsourcing operations, driving recruitment strategy and excellence across multiple client engagements. As RPO Manager, you will be instrumental in overseeing end-to-end recruitment processes, managing high-volume hiring initiatives, and ensuring exceptional service delivery that exceeds client expectations. This role is critical to our business success and offers significant scope for strategic impact and professional growth.

Key responsibilities

• Lead and manage comprehensive RPO programmes for multiple clients, ensuring alignment with their strategic workforce requirements and business objectives

• Develop and implement recruitment strategies that optimise time-to-hire, cost-per-hire and quality of placement metrics

• Oversee the full recruitment lifecycle, including job analysis, candidate sourcing, screening, interviewing, selection and onboarding coordination

• Build and manage high-performing recruitment teams, providing coaching, mentoring and performance management to ensure excellence and accountability

• Establish and maintain strong client relationships through regular communication, reporting and strategic business reviews

• Monitor and analyse recruitment data, key performance indicators and trends to drive continuous improvement and inform strategic decisions

• Ensure compliance with employment laws, regulations and best practices in all recruitment activities

• Collaborate with internal stakeholders and external partners to develop innovative recruitment solutions that address complex talent acquisition challenges

• Manage recruitment budgets and resources efficiently to maximise profitability whilst maintaining service quality

• Champion a culture of excellence, continuous learning and customer-centricity within the RPO team

What we’re looking for

• 5+ years of experience in recruitment process outsourcing, talent acquisition management or recruitment operations at a senior level

• Proven track record of successfully managing large-scale RPO programmes or recruitment operations for corporate clients

• Strong knowledge of recruitment best practices, employment legislation and HR compliance standards

• Demonstrated expertise in recruitment metrics, analytics and data-driven decision-making

• Excellent leadership and team management capabilities, with the ability to build and motivate high-performing teams

• Exceptional client relationship management skills with a proven ability to manage stakeholder expectations and build long-term partnerships

• Strong organisational and project management skills, with the ability to manage multiple concurrent priorities and complex initiatives

• Excellent communication and interpersonal skills, with the ability to communicate effectively at all organisational levels

• Proficiency in Applicant Tracking Systems (ATS) and recruitment technology platforms

• Bachelor's degree in Human Resources, Business Administration or a related field

• Professional certification in Human Resources or Recruitment (such as CIPD, SHRM or similar) is highly desirable

• Experience in the Philippine employment market and familiarity with local recruitment practices is advantageous

What we offer

At Nityo Infotech Services Philippines Inc., we are committed to supporting the wellbeing, professional development and career progression of our employees. We offer a competitive remuneration package commensurate with experience and qualifications. Our benefits include comprehensive health and wellness programmes, opportunities for continuous learning and professional development, mentoring and coaching support, clear pathways for career advancement within our growing organisation, and a collaborative, inclusive workplace culture that values innovation and excellence. We recognise that our people are our greatest asset and we invest in creating an environment where talent can thrive, contribute meaningfully and achieve their career aspirations. We welcome applications from all qualified candidates and are committed to fostering a diverse and inclusive workplace.