Rostering & Workforce Planning Manager

Cloudstaff Philippines Inc.; Pampanga; On-site; PHP 670,000 - 1,228,000; Full time

Benefits offered by this job

Employee Share Units

Cloudstaff Dream Points

Health and life insurance

Career advancement

Flexible leave credits

In-house psychiatrist

Lifeworks Mental Wellness EAP

Social Clubs & Interest Groups

Referral incentives

Company-provided PC/Laptop and fiber

Job summary

Cloudstaff Philippines Inc. in Angeles, Pampanga, is seeking a Rostering and Workforce Manager to oversee workforce planning and rostering, ensuring the right people, skills and capacity to meet client and operational needs.

You will lead demand forecasting, capacity management, and scheduling across teams, collaborating with Service Delivery, HR and other stakeholders to drive efficiency and compliance with relevant legislation.

Qualifications

• Proven experience in rostering and workforce management roles.
• Experience in end-to-end workforce coordination and demand forecasting.
• Strong knowledge of workforce planning principles and capacity management.
• Experience working in disability or community services sector is highly desirable.
• Sound knowledge of Australian employment legislation and SCHADS Award.
• Demonstrated leadership and stakeholder management abilities.
• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• Ability to manage competing priorities in a fast-paced environment.

Responsibilities

• Forecast and plan workforce requirements based on client demand and operational needs.
• Develop and maintain staff rosters that meet operational and client requirements.
• Manage end-to-end coordination of contracted hours and workforce capacity.
• Prepare, generate, and distribute rosters and scheduling information to team members.
• Process staffing and roster variations in consultation with relevant managers.
• Monitor workforce capacity, utilisation, leave, training, and staffing requirements.
• Manage rostering issues in a timely manner and propose improvements.
• Work with Service Delivery to understand client needs and gaps.
• Ensure workforce skills and availability match client requirements.
• Support managers in identifying current and future workforce requirements.
• Maintain accurate workforce data and reporting.

Skills

Workforce planning

Rostering

Demand forecasting

Leadership

Stakeholder management

Analytical skills

Communication

Time management

Confidentiality

Job description

Cloudstaff Philippines Inc. in Angeles, Pampanga, is seeking a Rostering and Workforce Manager to oversee workforce planning and rostering, ensuring the right people, skills and capacity to meet client and operational needs.

You will lead demand forecasting, capacity management, and scheduling across teams, collaborating with Service Delivery, HR and other stakeholders to drive efficiency and compliance with relevant legislation.