Robotics Process Automation Associate Lead

QBE GROUP SHARED SERVICES LIMITED - PHILIPPINE BRANCH; Metro Manila; On-site; PHP 700,000 - 1,000,000; Full time

Job summary

QBE GROUP SHARED SERVICES LIMITED - PHILIPPINE BRANCH is seeking an experienced automation professional to design and deliver robust automation solutions that meet business needs and align with QBE’s Operational Excellence roadmap.

You will provide technical leadership across automation initiatives, coach Process Automation Engineers, and translate complex requirements into scalable designs using RPA tools such as UiPath, Automation Anywhere, and Blue Prism, with .NET, Python and SQL.

Qualifications

• Bachelor’s degree in IT or Software Engineering or equivalent.
• Experience programming and developing applications.
• Experience with Robotic Process Automation (RPA) technologies.
• Proven ability to deliver automation initiatives with measurable business impact.

Responsibilities

• Translate business requirements into robust, scalable technical designs.
• Build and implement complex automation solutions using RPA technologies.
• Lead solution discussions and develop prototypes for senior stakeholders.
• Embed Agile, CI/CD practices in the delivery lifecycle.
• Develop reusable design patterns for scalable automation.

Skills

Automation

Programming

Python

.NET

SQL

VBA

Relational databases

Stakeholder management

Coaching

Education

Bachelor's degree in IT or Software Engineering

Graduate degree in IT or Software Engineering

Tools

Pegar Robotics

UiPath

Automation Anywhere

Blue Prism

Power Automate

Power Apps

Job description

The opportunity

Join our process automation team and help design scalable technology solutions that improve how QBE operates. You will collaborate with business and technical stakeholders to turn complex requirements into effective automation solutions.

About QBE

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Your new role:

Working closely with the Business Process Re-engineering team, business stakeholders and other functions, you will design and deliver robust automation solutions aligned with business needs and QBE’s Operational Excellence roadmap.

You will provide technical leadership across automation initiatives, promote quality-focused engineering practices, and support Process Automation Engineers through coaching and mentoring.

Key responsibilities will include:

• Translate business and solution requirements into robust, efficient and scalable technical designs.

• Build and implement complex automation solutions using robotic process automation technologies and relevant programming platforms.

• Lead solution discussions and develop high-fidelity prototypes to demonstrate proposed solutions to senior stakeholders.

• Embed process engineering, Agile, continuous integration and continuous delivery practices across the delivery lifecycle.

• Develop reusable design patterns that support flexible, scalable and extensible automation solutions.

• Lead multiple automation initiatives while promoting quality, appropriate governance and alignment with operational goals.

About You

You are an experienced automation professional with strong technical, analytical and problem-solving capabilities. You can translate complex requirements into practical solutions, communicate confidently with stakeholders at different levels, and provide guidance to other automation engineers in a dynamic delivery environment.

You’ll also have:

• A bachelor’s degree, graduate degree in Information Technology or Software Engineering, or an equivalent combination of education and relevant experience.

• Extensive professional experience in programming, application development, scripting and coding, including technologies such as .NET, Python, VBA, SQL and relational databases.

• Experience using robotic process automation technologies such as Pega Robotics, UiPath, Automation Anywhere, Blue Prism or Microsoft Power Automate and Power Apps.

• Experience delivering multiple automation initiatives that produced tangible business benefits.

• Strong capability in process analysis, solution design, implementation, testing, user acceptance testing and defect resolution.

• Experience managing stakeholders and multiple automation initiatives, with the ability to coach or mentor Process Automation Engineers.

Global Disclaimer:

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.