Operations Automation Associate - APAC Securities Services Division

Testing Site - JPMC; Metro Manila; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Testing Site - JPMC in Metro Manila seeks an Automation Associate to drive intelligent automation and business analysis across Securities Services Operations. You will gather requirements, design solutions, and deliver automation to increase efficiency and reduce manual touchpoints.

The role involves leading IA project lifecycles, deploying RPA with UiPath/Pega, applying AI/ML, and mentoring teams to build internal capabilities. Strong communication with stakeholders is essential.

Qualifications

• 5+ years of automation, data analysis and AI experience.
• Proficiency with UiPath, Pega and Python for automating processes.
• Strong data transformation with Alteryx and BI with Tableau.
• Knowledge of AI, ML and APIs for advanced automation.
• Excellent business analysis, problem solving, and stakeholder skills.

Responsibilities

• Analyze data and business processes to optimize securities operations.
• Design and deploy IA tools across workflows with end-to-end deployment.
• Develop and implement RPA solutions to improve efficiency.
• Apply AI technologies to enhance automation and analytics.
• Evaluate new AI tools and perform integration and validation.
• Collaborate with stakeholders to identify automation opportunities.
• Manage automation projects from requirements to deployment and maintenance.
• Lead training and mentorship in automation and data analytics.
• Communicate progress and business value of digital initiatives.

Skills

Automation experience

Data analysis

AI/ML knowledge

Communication

Stakeholder management

Education

Bachelor's degree in CS/IT/Engineering

Tools

UiPath

Pega

Python

Alteryx

Tableau

Job description

Shape the future of operational efficiencies and your career when you are a part of our intelligent automation initiatives to design the future of operational efficiencies. Collaborate with stakeholders, design, and deliver training on workflow automation, and streamline and revolutionize the firm's processes, reducing manual touchpoints, building controls and reducing - if not completely eliminating, the false transactions.

As an Automation Associate within the APAC Securities Services Operations, you will be required to conduct and manage advanced intelligent automation and business analysis to gather requirements from the different Operational Functions to translate process improvements and solutions for operations efficiencies and create capacity, along with potentially managing your team locally. You gather information, execute, and implement automation and the digitization strategy to deliver the outcomes of automation to support the Operations function.

Job Responsibilities:

• Conduct thorough data analysis and business process workflow examinations, utilizing strong analytical skills to understand and optimize operations across Securities Services.
• Demonstrated expertise in integrating Intelligent Automation (IA) tools across business workflows, including end-to-end deployment, system interoperability, and process optimization. Experience includes connecting platforms and custom AI solutions to streamline operations, enhance data accuracy, and drive measurable efficiency gains
• Design and deploy Robotic Process Automation systems to streamline repetitive and manual business tasks, significantly boosting operational efficiency.
• Apply Artificial Intelligence technologies to enhance process automation, predictive analytics, and customer interactions, ensuring cutting-edge solutions are in place.
• Demonstrated background in evaluating and testing emerging AI tools, including hands-on experience with integration, workflow validation, and performance assessment in real-world environments.
• Work closely with stakeholders from various departments to identify and prioritize opportunities for automation, ensuring these initiatives align with broader business objectives.
• Manage the entire lifecycle of automation projects, from requirement gathering and system design to deployment and ongoing maintenance, ensuring high standards of quality and performance.
• Lead training sessions and mentorship programs focusing on automation, AI/ML, and data analysis to build internal capabilities and foster an environment of continuous learning and improvement.
• Oversee transformation projects, communicate effectively with stakeholders at all levels about progress and milestones, and demonstrate the business value of digital initiatives through regular showcases and updates.

Required Qualifications, Capabilities, and Skills

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• Minimum of 5 years of experience in automation, data analysis, and AI, showcasing a proven track record in deploying successful projects.
• Profound knowledge and hands-on experience with RPA tools such as UiPath, Pega and Python, demonstrating high proficiency in automating complex business processes.
• Strong expertise (expert level) in data transformation and analysis tools like Alteryx and Tableau, enabling insightful business intelligence and data-driven decision-making.
• Well-versed in the applications, developments, APIs, and integrations related to AI, ML, and Large Language Models, contributing to advanced automation and analytics solutions.
• Exceptional business analysis skills with a robust capability in problem-solving, equipped to tackle complex challenges and optimize operational efficiencies.
• Excellent communication and interpersonal skills, capable of effectively collaborating with cross-functional teams and managing stakeholder relationships, ensuring project alignment with business goals.