Risk & Compliance Learning Coordinator | WFH

Cloudstaff Philippines Inc.; Philippines; Remote; PHP 450,000 - 750,000; Full time

Benefits offered by this job

Health insurance

Annual salary review

Employee share units

Company PC/Laptop provided

Fiber internet connection

Job summary

Cloudstaff Philippines Inc. is seeking a detail-oriented Compliance Learning Administrator to oversee mandatory and regulatory learning programs, learner enrolments, and completion tracking within learning systems in the Philippines.

You will support annual training campaigns, maintain training matrices, produce regular compliance reports and dashboards, and assist with LMS content updates. Strong administration, Excel and data accuracy are essential for success.

Qualifications

• 3-4 years of experience in learning and development, training, or a related field.

Responsibilities

• Coordinate mandatory compliance learning programs and track enrolments and completion.
• Produce regular compliance training reports and dashboards.
• Support the administration of annual training plans and attendance tracking.
• Update and maintain learning content and resources in LMS.
• Identify opportunities to improve efficiency through automation and AI.

Skills

Administration

Coordination

Operations

Excel

Attention to detail

Written communication

Time management

Analytical/problem solving

Education

Bachelor's degree

Master's degree

Human Resources

Business Administration

Tools

Microsoft Office

LMS

Training software

Job description

Job Description

Key Responsibilities

Compliance Learning Administration

• Coordinate mandatory, regulatory and role-based compliance learning programs.
• Manage learner enrolments, assignments and completion tracking within learning systems.
• Monitor compliance completion rates and follow-up requirements.
• Coordinate learner reminders, overdue communications and escalation activities.
• Maintain accurate compliance learning records and audit evidence.
• Support annual mandatory training campaigns and regulatory learning cycles.
• Maintain training matrices and compliance learning requirements.

Reporting & Compliance Monitoring

• Produce regular compliance training reports and dashboards.
• Monitor learner completion progress and compliance targets.
• Conduct data quality reviews and investigate reporting discrepancies.
• Support audit requests and evidence gathering activities.
• Maintain compliance tracking tools and performance reporting.

Learning Operations Support

• Support the administration of compliance-related learning activities contained within the annual training plan.
• Coordinate learner communications, registration management and attendance tracking.
• Maintain compliance learning schedules and calendars.
• Assist with training evaluations and learner feedback collection.

Compliance Learning Design Support

• Support the development and maintenance of compliance learning resources.
• Update existing training content.
• Upload and maintain learning content within learning platforms.
• Assist with the creation of simple learning materials and digital resources (training provided).
• Support the implementation of new mandatory, regulatory or role-based compliance learning requirements.

AI, Automation & Continuous Improvement

• Identify opportunities to improve efficiency through automation, AI and digital tools.
• Use Microsoft Copilot and other approved technologies to streamline administrative processes and reporting activities.
• Assist in the development of automated workflows, templates and reporting solutions.
• Recommend improvements to learning administration processes and learner communications.
• Support Capability Excellence initiatives focused on innovation, productivity and continuous improvement.
• Maintain awareness of emerging technologies and opportunities to improve learning operations.

Skills & Experience

Essential

• Strong administration, coordination or operations experience.
• Advanced Microsoft Office skills, particularly Excel.
• Excellent attention to detail and data accuracy.
• Strong written communication and organisational skills.
• Ability to manage multiple priorities and deadlines.
• Strong analytical and problem-solving capability.

Highly Desirable

• Experience supporting compliance, regulatory or mandatory training programs.
• Experience using Learning Management Systems (LMS).
• Experience using Microsoft Copilot, Power Automate, AI tools or workflow automation solutions.
• Demonstrated interest in technology, process improvement and innovation.
• Experience producing dashboards or automated reporting solutions.

Personal Attributes

• Highly organised and detail-oriented.
• Curious and proactive.
• Strong continuous improvement mindset.
• Technology and AI enthusiast.
• Process-focused but able to identify smarter ways of working.
• Collaborative and service-oriented.
• Comfortable working independently while contributing to a broader team.

Qualifications and Requirements

EXPERIENCE:

• 3-4 years of experience in learning and development, training, or a related field, with demonstrated success in leading advanced educational programs.

QUALIFICATIONS:

• Bachelor’s degree in Education, Human Resources, Business Administration, or a related field required; a Master’s degree or professional certification is preferred.

SOFTWARE:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and extensive familiarity with Learning Management Systems (LMS) and other training software.

PERSONALITY MATCH/SOFT SKILLS:

• Strong leadership and communication skills, with the ability to engage and inspire learners.
• Excellent organizational and time-management skills, capable of managing multiple learning programs simultaneously.
• Proactive and detail-oriented, with a commitment to delivering high-quality learning experiences.

Perks and Benefits

• ALE Club : Accountants Leading Evolution, be part of a community of accountants within Cloudstaff that serves as a platform to connect with their colleagues
• Annual Performance Review with Salary Increase
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Endless opportunities for career advancement
• Exclusive partnership with the IPA to offer a professional CPD pathway
• Exclusive partnerships that offer Cloudstaff accountants additional training sessions
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• In-house psychiatrist available to support employees’ well-being
• International career growth and connections
• Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
• Membership with PICPA
• Mental Wellness Employee Assistance program through Lifeworks
• Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled
• Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
• Top notch workplace with first class VIP lounge and game rooms
• Unlimited cash incentives for hired referrals
• We set you up for success with a company-provided PC/Laptop and fiber internet connection