Risk and Controls Analyst

Manulife; Quezon City; Hybrid; PHP 279,000 - 446,000; Full time

Job summary

Manulife Philippines is seeking a Risk and Controls Analyst to join the MBPS Insurance Operations team. You will perform analytical document reviews, ensure business controls are in place, and handle some transactional processing for international business.

The role involves conducting risk and control reviews, monitoring processes for gaps, and supporting corrective actions in a hybrid work arrangement. Night shifts are required.

Qualifications

• Bachelor’s degree required.
• 1–2 years of experience in controls, compliance, risk management, or related functions.
• Back-office or administrative experience welcomed and accommodated.

Responsibilities

• Conduct risk and control reviews to ensure compliance programs and operational controls are effective and aligned with regulatory requirements.
• Monitor operational processes, identify potential risks or compliance gaps, and support corrective action plans.
• Provide guidance to business teams on compliance requirements, risk management practices, and due diligence activities.
• Investigate incidents, track corrective actions, and stay updated on regulatory changes and industry best practices.
• Analyze data, prepare reports, and present compliance findings, insights, and recommendations to management.
• Support audits, regulatory reporting, special programs, policy research, tax updates, and other risk and control activities as needed.

Skills

English communication

Analytical thinking

Risk management basics

Education

Bachelor's degree

Job description

We’re looking for a Risk and Controls Analyst to join our Insurance Operations team at MBPS. In this role, you are expected to perform analytical document review, ensure business controls are in place and achieving targets along with some transactional processing for the international business.

Position Responsibilities

• Conduct risk and control reviews to ensure compliance programs and operational controls are effective and aligned with regulatory requirements.
• Monitor operational processes, identify potential risks or compliance gaps, and support the implementation of corrective action plans.
• Provide guidance to business teams on compliance requirements, risk management practices, and ongoing due diligence activities.
• Investigate incidents, track corrective actions, and maintain awareness of regulatory changes and industry best practices.
• Analyze data, prepare reports, and present compliance findings, insights, and recommendations to management.
• Support audits, regulatory reporting, special business programs, policy research, tax updates, and other operational risk and control activities as needed.

Required Qualifications

• 1–2 years of experience in controls, compliance, risk management, or related functions.
• Candidates with experience in back-office operations or administrative roles can be accommodated. This includes familiarity with office management tasks, data entry, document handling, and providing general support to ensure efficient office operations.
• A bachelor’s degree in any field is required.
• Amenable for fixed night shift.

Preferred Qualifications

• Good verbal and written communication skills in English.
• Demonstrates effective communication skills, both verbal and written, with the ability to clearly convey information and ideas to diverse audiences.
• Ability to apply critical thinking and problem-solving skills in a work environment.

When You Join Our Team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement

Hybrid