Ride-Sharing Customer Experience Pro — Bonuses & Equity

Crescendo Staffing and Business Consulting Inc.; Pasig; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Paid Holidays

Employee Loan

Pag-Ibig Fund

13th Month Pay

Job Training

Job summary

A staffing and consulting company is looking for a Ride Sharing/Customer Service Representative to provide exceptional service to riders and drivers in Pasig. The ideal candidate will have 3-5 years of customer service experience and strong communication skills. Key responsibilities include resolving complaints and assisting with ride bookings. This is a full-time on-site position offering various benefits, including a performance bonus and government-mandated benefits.

Qualifications

• 3–5 years of experience in customer service or a related field.
• Ability to handle customer complaints and provide solutions.
• Empathetic, patient, and adaptable to changing situations.

Responsibilities

• Provide exceptional customer service to riders and drivers.
• Resolve complaints and issues effectively and efficiently.
• Assist with inquiries related to ride bookings and payments.
• Collaborate with other departments to enhance customer experience.
• Maintain knowledge of company policies to provide accurate information.

Skills

Strong communication skills

Interpersonal skills

Education

High School diploma or equivalent

Job description

A staffing and consulting company is looking for a Ride Sharing/Customer Service Representative to provide exceptional service to riders and drivers in Pasig. The ideal candidate will have 3-5 years of customer service experience and strong communication skills. Key responsibilities include resolving complaints and assisting with ride bookings. This is a full-time on-site position offering various benefits, including a performance bonus and government-mandated benefits.