Customer & Partnerships Growth Manager

PeekUp Philippines Corporation; Taguig; On-site; PHP 360,000 - 720,000; Full time

Job summary

A leading ride-hailing service company in Taguig is looking for a Customer & Partnership Officer to manage customer relationships and develop strategic partnerships. You will be responsible for enhancing customer satisfaction and expanding the company’s network through effective communication and strong partnerships. The ideal candidate should have a Bachelor’s degree and relevant experience in customer service or business development.

Qualifications

• 2–3 years of experience in customer service, account management, or business development required.
• Experience in tech, ride-hailing, logistics, or startup environments preferred.
• Familiarity with CRM tools and data reporting tools advantageous.

Responsibilities

• Manage daily customer engagement and issue resolution across various channels.
• Identify and maintain relationships with corporate clients and strategic partners.
• Conduct market research to identify partnership opportunities and trends.
• Assist in planning and executing marketing campaigns and events.

Skills

Excellent interpersonal skills

Negotiation skills

Customer-first mindset

Problem-solving capabilities

Strong communication abilities

Education

Bachelor’s degree in Business Administration, Marketing, Communication, or related field

Tools

CRM tools

Google Workspace

Data reporting tools

Job description

A leading ride-hailing service company in Taguig is looking for a Customer & Partnership Officer to manage customer relationships and develop strategic partnerships. You will be responsible for enhancing customer satisfaction and expanding the company’s network through effective communication and strong partnerships. The ideal candidate should have a Bachelor’s degree and relevant experience in customer service or business development.