Revenue Cycle Ops Lead - AR & Team Coach

Tenet Global Business Center, Inc.; Quezon City; On-site; PHP 781,000 - 1,116,000; Full time

Job summary

Tenet Global Business Center, Inc. is seeking an Operations Manager to oversee 5–10 A/R specialists and drive revenue cycle excellence in a healthcare setting. You will design processes, mentor staff, and coordinate training while maintaining client expectations and strong payer relationships.

The role focuses on identifying payment delays, improving cash flow, and delivering high-quality results. You will report to the Director of Client Operations and help build a culture of accountability and

Qualifications

• Minimum 2+ years of management in a healthcare setting.
• Understanding of revenue cycle and payment processes.
• Ability to analyze data and drive financial improvements.

Responsibilities

• Oversee a team of 5–10 A/R staff and ensure timely revenue cycle operations.
• Monitor cash flow and improve collection performance.
• Identify issues and coach staff to resolve payment delays.
• Coordinate training for new hires and ongoing staff development.
• Report trends and opportunities to senior leadership.
• Maintain strong payer relationships and quality standards.
• Foster accountability and a high-performing team culture.
• Ensure adherence to client expectations and internal controls.
• Lead process improvements across accounts receivable workflows.
• Stay expert on clients, payer trends, and account specifics.

Skills

Team leadership

Revenue cycle

Data analysis

Process design

Coaching

Communication

Billing systems

Microsoft Office

Tools

EMR systems

Billing software

Job description

Tenet Global Business Center, Inc. is seeking an Operations Manager to oversee 5–10 A/R specialists and drive revenue cycle excellence in a healthcare setting. You will design processes, mentor staff, and coordinate training while maintaining client expectations and strong payer relationships.

The role focuses on identifying payment delays, improving cash flow, and delivering high-quality results. You will report to the Director of Client Operations and help build a culture of accountability and