Retail Team Lead: Drive Sales & Customer Experience

Havaianas; Quezon City; On-site; PHP 420,000 - 540,000; Full time

Job summary

Havaianas in Quezon City is seeking an Assistant Store Supervisor to lead the selling floor, inspire the team, and drive sales while delivering world-class customer service.

You will supervise Brand Ambassadors, ensure compliance with standards, and coach staff to embody the Havaianas customer experience. This role requires strong leadership, excellent communication, and the ability to multitask in a fast-paced retail environment.

Qualifications

• Bachelor's degree or higher; 2+ years in college/vocational course acceptable.
• Proven leadership and team supervision experience in retail.
• Strong communication and interpersonal abilities.
• Proficient in Microsoft Office and POS systems.

Responsibilities

• Support Area Supervisor in achieving sales growth and profitability targets.
• Execute and ensure compliance with company policies and standards.
• Monitor store expenses and supplies; manage merchandising and promotions.
• Lead Brand Ambassadors; conduct team meetings and product updates.
• Coach staff to deliver the Havaianas customer experience; resolve inquiries.

Skills

Leadership

Communication

Multitasking

Microsoft Office

POS systems

Education

Bachelor's degree or higher

Tools

Navision

RPro

Job description

Havaianas in Quezon City is seeking an Assistant Store Supervisor to lead the selling floor, inspire the team, and drive sales while delivering world-class customer service.

You will supervise Brand Ambassadors, ensure compliance with standards, and coach staff to embody the Havaianas customer experience. This role requires strong leadership, excellent communication, and the ability to multitask in a fast-paced retail environment.