Area Supervisor – Retail Ops & Sales Leader

Havaianas; El Nido; On-site; PHP 360,000 - 540,000; Full time

Job summary

Havaianas in Palawan (El Nido) is seeking a Store Operations Manager to lead staffing, interview and recruit, and coach staff while ensuring high customer service and safety standards. The role also covers stock management and merchandising, with training support for the team.

You will oversee consignment accounts, support marketing campaigns, and drive operational policies to improve store performance in a competitive local market. A hands-on leader with strong people skills is essential.

Qualifications

• Experience in staffing and recruitment processes.
• Strong coaching, counseling and disciplinary abilities.
• Proven skills in customer service and team training.

Responsibilities

• Lead staffing, interviewing and recruitment for store staff.
• Coach and discipline staff; plan and appraise performance.
• Maintain quality, safety and service standards with training.
• Tour sales floor to identify issues and resolve urgent matters.
• Coordinate stock management, merchandising and replenishment.
• Support marketing campaigns and sales strategies.
• Oversee consignment accounts and store profitability.
• Develop and implement operational policies to improve business.

Skills

Staffing

Interviewing

Coaching

Customer service

Training

Sales management

Stock management

Merchandising

Inventory control

Budgeting

Team leadership

Tools

POS system

MS Office

Job description

Havaianas in Palawan (El Nido) is seeking a Store Operations Manager to lead staffing, interview and recruit, and coach staff while ensuring high customer service and safety standards. The role also covers stock management and merchandising, with training support for the team.

You will oversee consignment accounts, support marketing campaigns, and drive operational policies to improve store performance in a competitive local market. A hands-on leader with strong people skills is essential.