Retail Store Lead & Supervisor — Operations & Coaching

SM Appliance Center; General Trias; On-site; PHP 279,000 - 424,000; Full time

Job summary

SM Appliance Center in the Philippines is seeking an Assistant Store Manager and Store Supervisor to oversee the daily operations of our stores. This full-time role focuses on driving sales, service, inventory control and staff supervision to ensure smooth store performance.

You will lead a team of sales associates, coach and develop talent, and collaborate with regional and head office to implement company policies while seeking opportunities to improve processes and profitability.

Qualifications

• 2–3 years in a retail store supervisor/management role.
• Strong leadership and people management skills.
• Excellent customer service orientation and problem-solving abilities.
• Proficient in inventory management, data analysis, and financial reporting.
• Adaptable to changes in the retail environment and details-focused.

Responsibilities

• Oversee daily store operations, including sales, service, inventory, and staff supervision.
• Drive sales targets through scheduling, merchandising and customer engagement.
• Maintain store cleanliness, displays and visual presentation.
• Lead and coach the sales team to improve skills and performance.
• Collaborate with regional/head office to implement policies and initiatives.
• Identify opportunities to improve processes, efficiency and profitability.

Skills

Leadership

Customer Service

Inventory Management

Data Analysis

Financial Reporting

Adaptability

Organizational Skills

Job description

SM Appliance Center in the Philippines is seeking an Assistant Store Manager and Store Supervisor to oversee the daily operations of our stores. This full-time role focuses on driving sales, service, inventory control and staff supervision to ensure smooth store performance.

You will lead a team of sales associates, coach and develop talent, and collaborate with regional and head office to implement company policies while seeking opportunities to improve processes and profitability.