Retail Sales Specialist — Customer Focus & POS Expert

Development Strategists International Consulting Inc.; Carmen; On-site; PHP 167,000 - 234,000; Full time

Job summary

Development Strategists International Consulting Inc. in Cebu seeks a customer-focused store associate to warmly greet customers, assess needs, and recommend products.

You will help meet sales targets, operate the POS, restock shelves, and maintain displays with accurate pricing. Strong communication and basic math skills are essential, along with the stamina to stand and lift up to 50 lbs in a busy retail environment.

Qualifications

• Education: High school diploma or equivalent; some employers may prefer an Associate's degree or previous retail/customer service experience.
• Communication: Exceptional verbal communication and interpersonal skills to build rapport with buyers.
• Math Skills: Basic arithmetic and numerical accuracy to handle cash drawers, make change, and process transactions.
• Physical Stamina: Ability to stand and walk for extended periods and lift up to 50 lbs for stocking and inventory purposes.

Responsibilities

• Customer Assistance: Welcome customers warmly, identify needs, and provide product recommendations and demonstrations.
• Sales & Promotion: Meet or exceed sales targets by upselling and informing customers about promotions or loyalty programs.
• Store Operations: Maintain visual appeal, restock shelves, set up displays, and ensure pricing accuracy.
• Transactions: Operate POS systems to process cash and card payments, handle returns, and issue refunds.
• Conflict Resolution: Listen to customer complaints and resolve with empathy and professionalism.
• Product Knowledge: Stay updated on product features, specifications, and store policies to answer queries.

Skills

Communication

Math skills

Physical stamina

Education

High school diploma or equivalent

Job description

Development Strategists International Consulting Inc. in Cebu seeks a customer-focused store associate to warmly greet customers, assess needs, and recommend products.

You will help meet sales targets, operate the POS, restock shelves, and maintain displays with accurate pricing. Strong communication and basic math skills are essential, along with the stamina to stand and lift up to 50 lbs in a busy retail environment.