Retail Sales Associate: Customer Focus & Upsell

Development Strategists International Consulting Inc.; Makati; On-site; PHP 201,000 - 268,000; Full time

Job summary

Development Strategists International Consulting Inc. in Makati is seeking a customer‑focused Retail Associate to welcome shoppers, listen to their needs, and guide them to the right products.

You will operate the POS, process payments and returns, promote offers, upsell items, and keep the floor clean and stocked. A solid knowledge of catalog items and store policies is required. This role also requires enduring stamina and a friendly, professional demeanor.

Qualifications

• Customer-facing communication with a friendly, professional attitude.
• Clear listening to shoppers to understand needs and offer helpful suggestions.
• Basic familiarity with cash registers or POS computers.
• The ability to stand for long hours and lift moderate weights.

Responsibilities

• Greet shoppers, listen to their needs, and guide them to the right products.
• Promote special offers, upsell items, and cross-sell merchandise.
• Operate the POS, process payments and handle returns.
• Keep the sales floor clean, organized, and stocked with inventory.
• Stay informed about current catalog items, pricing, and store policies.

Skills

Communication

Active Listening

Basic Tech Skills

Physical Stamina

Tools

POS systems

Job description

Development Strategists International Consulting Inc. in Makati is seeking a customer‑focused Retail Associate to welcome shoppers, listen to their needs, and guide them to the right products.

You will operate the POS, process payments and returns, promote offers, upsell items, and keep the floor clean and stocked. A solid knowledge of catalog items and store policies is required. This role also requires enduring stamina and a friendly, professional demeanor.