Retail Sales Associate

Bridges Framework Consultancy Co; Valenzuela; On-site; PHP 446,400 - 669,600; Full time

Job summary

A consultancy firm in Valenzuela is looking for an experienced Sales Associate to manage calls, emails, and inquiries for bond paper products. The ideal candidate should have over 12 years of sales or customer service experience, with a focus on building customer relationships. Responsibilities include generating leads, preparing sales proposals, and maintaining accurate sales records. Strong communication skills and familiarity with MS Office are crucial. The position offers full-time employment with opportunities for personal growth.

Qualifications

• 12+ years of sales or customer service experience preferred.
• Experience in paper products or office supplies is an advantage.
• Fresh graduates with strong communication skills may be considered.

Responsibilities

• Handle inbound and outbound calls and inquiries for bond paper products.
• Generate sales leads and convert them into orders.
• Prepare price quotations and sales proposals.

Skills

Sales experience

Customer service

Strong communication

Negotiation abilities

Education

Bachelors degree in Business Administration, Marketing, or related field

Tools

MS Office (Excel, Word, Outlook)

CRM systems

Job description

Responsibilities

• Handle inbound and outbound calls, emails, and online inquiries for bond paper products.
• Generate and follow up on sales leads and convert them into orders.
• Prepare price quotations, sales proposals, and product presentations.
• Process sales orders accurately and coordinate with logistics and warehouse for deliveries.
• Build and maintain strong customer relationships to encourage repeat business.
• Monitor customer accounts for payment follow-ups and credit term adherence.
• Maintain accurate sales records and prepare daily, weekly, or monthly sales reports.
• Provide after-sales service support, handling complaints or special requests.
• Stay updated on product specifications, pricing, and industry trends.

Qualifications

• Bachelors degree in Business Administration, Marketing, or a related field (good-to-have or requirement).
• 12+ years of sales or customer service experience; experience in paper products or office supplies is an advantage.
• Fresh graduates with strong communication skills and willingness to learn may be considered.
• Familiarity with MS Office (Excel, Word, Outlook) and CRM systems.
• Strong communication and interpersonal skills.
• Customer-focused with good negotiation and follow-up abilities.

Seniority Level

• Associate

Employment Type

• Full-time

Job Function

• Sales and General Business
• Industries: Human Resources Services

Location

Valenzuela, National Capital Region, Philippines