Retail Sales Associate

Bridges Framework Consultancy Co; Quezon City; On-site; PHP 300,000 - 420,000; Full time

Job summary

A consulting firm in Quezon City is seeking a Retail Sales Associate responsible for driving sales and ensuring customer satisfaction for bond paper products. You will handle inquiries, generate sales leads, prepare quotations, and maintain strong customer relationships. The ideal candidate has a Bachelor’s degree, at least 12 years of sales or customer service experience, and is familiar with MS Office and CRM systems. This full-time position offers an opportunity to work in a collaborative environment.

Qualifications

• At least 12 years of sales or customer service experience; experience in paper products or office supplies is an advantage.
• Fresh graduates with strong communication skills and willingness to learn may be considered.
• Customer-focused with good negotiation and follow-up abilities.
• Familiarity with MS Office (Excel, Word, Outlook) and CRM systems.
• Strong communication and interpersonal skills.
• Customer-focused with good negotiation and follow-up abilities.

Responsibilities

• Handle inbound and outbound calls, emails, and online inquiries for bond paper products.
• Generate and follow up on sales leads and convert them into orders.
• Prepare price quotations, sales proposals, and product presentations.
• Process sales orders accurately and coordinate with logistics and warehouse for deliveries.
• Build and maintain strong customer relationships to encourage repeat business.
• Monitor customer accounts for payment follow-ups and credit term adherence.
• Maintain accurate sales records and prepare daily, weekly, or monthly sales reports.
• Provide after-sales service support, handling complaints or special requests.
• Stay updated on product specifications, pricing, and industry trends.

Skills

Sales experience

Strong communication skills

Customer service experience

Negotiation skills

Education

Bachelor’s degree in Business Administration, Marketing, or a related field

Tools

MS Office (Excel, Word, Outlook)

CRM systems

Job description

Retail Sales Associate – Bridges Framework Consultancy Co

This role involves driving sales and maintaining customer satisfaction for bond paper products.

Responsibilities

• Handle inbound and outbound calls, emails, and online inquiries for bond paper products.
• Generate and follow up on sales leads and convert them into orders.
• Prepare price quotations, sales proposals, and product presentations.
• Process sales orders accurately and coordinate with logistics and warehouse for deliveries.
• Build and maintain strong customer relationships to encourage repeat business.
• Monitor customer accounts for payment follow‑ups and credit term adherence.
• Maintain accurate sales records and prepare daily, weekly, or monthly sales reports.
• Provide after‑sales service support, handling complaints or special requests.
• Stay updated on product specifications, pricing, and industry trends.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• At least 12 years of sales or customer service experience; experience in paper products or office supplies is an advantage.
• Fresh graduates with strong communication skills and willingness to learn may be considered.
• Familiarity with MS Office (Excel, Word, Outlook) and CRM systems.
• Strong communication and interpersonal skills.
• Customer‑focused with good negotiation and follow‑up abilities.

Seniority Level

Not Applicable

Employment Type

Full‑time

Job Function

Sales and General Business

Industries

Human Resources Services