The Sales Associate is responsible for assisting customers in selecting furniture products, providing excellent customer service, and achieving sales targets. The role requires product knowledge, strong communication skills, and the ability to create a positive shopping experience for walk-in clients.
Responsibilities
- Greet and assist customers entering the showroom
- Recommend furniture products based on customer needs and preferences
- Explain product features, materials, pricing, and promotions
- Prepare quotations and process sales transactions
- Achieve daily, weekly, and monthly sales targets
- Maintain showroom cleanliness, organization, and product displays
- Follow up with customers for pending sales and inquiries
- Coordinate with warehouse and delivery team for order fulfillment
- Handle customer concerns and after-sales service
Duties and Functions:
- Demonstrate product knowledge and upselling techniques
- Monitor stock availability and report shortages
- Assist in visual merchandising and showroom arrangement
- Maintain accurate sales records and reports
- Support promotional activities and in-store events
Qualifications:
- At least Senior High School or College level
- Experience in retail sales (furniture experience is an advantage)
- Strong communication and interpersonal skills
- Customer-oriented and sales-driven
- Willing to work on weekends and holidays
- Presentable and professional appearance