Retail Operations Supervisor

CW Marketing & Development Corporation; Pasig; On-site; PHP 279,000 - 391,000; Full time

Job summary

CW Home Depot is seeking a Store Supervisor to oversee customer service, releasing, receiving, dispatching, and selling within the assigned store area. You will monitor daily activities, manpower, and cross-department coordination to ensure smooth operations.

The ideal candidate has a Bachelor's degree in business and at least one year of supervisory experience in retail or store operations, with strong people management and communication skills, and willingness to extend hours as needed.

Qualifications

• Bachelor's degree in business or related field.
• At least one year in supervisory or leadership role.
• Experience in retail or store operations.
• Strong people management skills.
• Proficiency with productivity tools and software applications.
• Background in warehousing, inventory, and merchandising.
• Excellent written and oral communication skills.
• Willing to extend working hours per operational needs.

Responsibilities

• Oversee the assigned store section for customer service, releasing, selling, dispatching and receiving.
• Monitor daily activities, staffing, and coordination with other sections and departments.
• Handle customer concerns, including complaints and returns/exchanges, for the section.
• Manage releasing: track items for pick-up, generate daily reports.
• Manage receiving: ensure supplier deliveries are complete and coordinate with departments on issues; supervise storage.
• Oversee dispatching: coordinate deliveries and generate daily reports; manage warehouse storage of outgoing goods.
• Oversee selling: display/merchandising, inventory, and respond to customer inquiries; ensure daily floor staffing and reporting.
• Other tasks related to the listed areas may be assigned.

Skills

People management

Productivity tools

Inventory management

Communication skills

Retail operations

Education

Bachelor's degree in business

Tools

Productivity software

Job description

CW Home Depot is seeking a Store Supervisor to oversee customer service, releasing, receiving, dispatching, and selling within the assigned store area. You will monitor daily activities, manpower, and cross-department coordination to ensure smooth operations.

The ideal candidate has a Bachelor's degree in business and at least one year of supervisory experience in retail or store operations, with strong people management and communication skills, and willingness to extend hours as needed.