Retail Store Operations Supervisor

CW Marketing & Development Corporation; San Fernando; On-site; PHP 279,000 - 391,000; Full time

Job summary

CW Home Depot in the Philippines seeks a Store Supervisor to manage a store section, including customer service, releasing, receiving, dispatching, selling, and merchandising. The role requires supervising personnel, ensuring daily operations flow, and coordinating with sections and departments.

The ideal candidate has a business degree and at least one year of supervisory or retail experience, with strong people management and communication skills.

Qualifications

• Bachelor's degree in business or related field is preferred.
• At least one year of supervisory or leadership experience.
• Experience in retail or store operations is required.
• Strong people management and communication skills.

Responsibilities

• Oversee the assigned store section, including customer service, releasing, selling, dispatching, and receiving.
• Monitor daily activities, manpower, and coordination with other sections and departments.
• Handle customer concerns, including complaints and returns/exchanges for the section.
• Monitor item availability for pick-up and oversee the releasing/receiving processes.
• Coordinate supplier deliveries and warehouse management; ensure proper storage.
• Oversee delivery processes and reporting; ensure adequate staffing on the floor.
• Display and merchandising, inventory management, and responding to customer inquiries.
• Produce daily reports for each area and support operations as needed.

Skills

People management

Communication skills

Proficiency with productivity tools

Customer service

Education

Bachelor's degree in business

Job description

CW Home Depot in the Philippines seeks a Store Supervisor to manage a store section, including customer service, releasing, receiving, dispatching, selling, and merchandising. The role requires supervising personnel, ensuring daily operations flow, and coordinating with sections and departments.

The ideal candidate has a business degree and at least one year of supervisory or retail experience, with strong people management and communication skills.