Retail IT Field Support Specialist

Robinsons Supermarket Corporation; Tarlac City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading retail company in Tarlac City is seeking an IT Specialist for Store Support. This role involves providing on-site and remote assistance for IT issues faced by store operations, including troubleshooting hardware and network concerns. The ideal candidate holds a bachelor's degree in a related field, has experience in POS support, and possesses strong communication skills. The role requires willingness to work in various locations across the Philippines, focusing on enhancing IT performance across stores.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related discipline.
• At least 1 year of experience in troubleshooting and maintenance of hardware and networks.
• Ability to explain technical concepts clearly to end users.
• Willingness to travel for field work in various stores.

Responsibilities

• Provide on-site or remote assistance for application, hardware, and network issues.
• Analyze and resolve IT concerns within service levels.
• Deliver support for store activities including inventory counting.
• Conduct assessments of IT assets and recommend upgrades.
• Install and configure hardware and software applications.
• Maintain systems and networks, recommending improvements.

Skills

Troubleshooting

Network installation

Technical communication

Fieldwork

Education

Bachelor's degree in Information Technology or related field

Job description

A leading retail company in Tarlac City is seeking an IT Specialist for Store Support. This role involves providing on-site and remote assistance for IT issues faced by store operations, including troubleshooting hardware and network concerns. The ideal candidate holds a bachelor's degree in a related field, has experience in POS support, and possesses strong communication skills. The role requires willingness to work in various locations across the Philippines, focusing on enhancing IT performance across stores.